NATALIE MOLINA
Manalapan,NJ
Summary
Revenue Cycle and Healthcare Operations Leader with 16+ years overseeing end-to-end financial management across two healthcare locations generating approximately $2M in annual collections and supporting 9,000+ patient visits annually. Expertise in denial mitigation, AR optimization, payer negotiations, credentialing oversight, ICD-10 documentation integrity, and revenue performance strategy. Lead and develop cross-functional teams of 8–10 staff while driving reimbursement efficiency, operational scalability, and sustainable growth.
Overview
16
16
years of professional experience
Work History
Practice Manager & Revenue Cycle Lead
Multi-Site Healthcare Practice
New Jersey
01.2010 - Current
- Direct full-cycle revenue cycle operations across two healthcare locations generating approximately $2M in annual collections.
- Oversee insurance verification, claim submission, denial management, AR follow-up, appeals, payment posting, and patient collections across 9,000+ annual patient visits.
- Implement structured AR tracking and denial trend monitoring to reduce reimbursement delays and prevent recurring claim errors.
- Strengthen clean claim accuracy through ICD-10 documentation alignment and direct collaboration with physicians.
- Lead payer communications across Medicare and commercial carriers to resolve denials and recover revenue.
- Manage insurance appeal strategy from submission through resolution.
- Oversee provider credentialing and re-credentialing to ensure uninterrupted billing and payer compliance.
- Lead and develop a team of 8–10 administrative and clinical staff across multi-site operations.
- Analyzed practice performance metrics to identify revenue and operational improvement opportunities, informing strategic growth initiatives.
Education
Associate Degree - Paralegal Studies
Berkeley College
Skills
- Revenue Cycle Management
- Denial Management & Appeals Strategy
- Accounts Receivable Optimization
- Clean Claim Rate Improvement
- ICD-10 Documentation Compliance
- Medicare & Commercial Payer Relations
- Credentialing & Re-Credentialing
- Revenue Integrity & Compliance
- Multi-Site Practice Operations
- Financial Workflow Standardization
- Staff Leadership & Development
- Clearinghouse & Payer Portal Systems (Availity, Optum, Novitasphere)
- Practice management
- Facility oversight
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Practice Manager & Revenue Cycle Lead
Multi-Site Healthcare Practice
01.2010 - Current
Associate Degree - Paralegal Studies
Berkeley College