Dreama Johnson
Bloomfield,KY
Summary
Proactive Data Entry Pharmacy Technician with extensive experience in managing electronic prescription records and drug refill requests. Enhanced pharmacy workflow and reduced errors through detailed-oriented data entry and support for pharmacists, while excelling in customer service and team training. Adept at maintaining HIPAA compliance and optimizing pharmacy operations. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Pharmerica Pharmacy
02.2022 - Current
- Streamlined workflow for pharmacists by efficiently managing electronic prescription records and drug refill requests.
- Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
- Reduced data entry errors through meticulous attention to detail and thorough review of entered information.
- Increased pharmacy productivity by effectively prioritizing tasks and maintaining focus on time-sensitive assignments.
Pharmacy Technician
Hurst Discount Drug
07.2020 - 02.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Medica Pharmacy
09.2017 - 07.2020
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
Pharmacy Technician
Walgreen's Pharmacy
09.2008 - 09.2017
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
Education
Master of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ02.2026
Bachelor of Science - Healthcare Administration
University of Phoenix
Phoenix09.2024
Associate of Applied Science -
St. Catharine College
Saint Catharine, KY12.2007
High School Diploma -
Marion County High School
Lebanon, KY05-1999
Skills
- Insurance Billing
- Problem-solving skills
- Team Collaboration
- Verbal Communication
- Pharmaceutical knowledge
- Software Navigation
- Confidentiality and HIPAA
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Data Entry Pharmacy Technician
Pharmerica Pharmacy
02.2022 - Current
Pharmacy Technician
Hurst Discount Drug
07.2020 - 02.2022
Pharmacy Technician
Medica Pharmacy
09.2017 - 07.2020
Pharmacy Technician
Walgreen's Pharmacy
09.2008 - 09.2017
Master of Science - Healthcare Administration
University of Phoenix
Bachelor of Science - Healthcare Administration
University of Phoenix
Associate of Applied Science -
St. Catharine College
High School Diploma -
Marion County High School
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