Dreama Klundt

Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

• Researched and resolved billing discrepancies to enable accurate billing.
• Provided excellent customer service, developing and maintaining client relationships.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Printed and verified insurance for up to 150 superbills for daily appointments
• Did scheduling for all Stress Tests and Ultrasounds
• Verified Insurance and Eligibility for all Stress Tests and Ultrasounds
• Did collections and called Patients regarding balances.

Do Credentialing for over 20 providers

• Post payment for 4 practices per month
• Balance and run end of month reports for Month End
• Maintain all credentialing status for Providers and Facilities
• Work with contacts at Providers office to maintain current licenses and records
• Filing and maintaining client folders and provider info
• Balance 4 practices per month to match bank or to end of month reports
• Insurance verification and eligibility.

• Do all Credentialing for ALL providers
• Troubleshooting Network Issues
• Reports for Medical Use
• EHR, EMR, Meaningful Use Reporting, and Attestation
• Insurance Verification, Insurance Eligibility
• Ordering Office Supplies
• Collections.

• Call delinquent account holders and inform them of debts past due
• Solicit payments from accounts through phone calls & debtors in office
• Send and mail collections and reminder letters to past due accounts
• Process payments by credit card, debit card, and checks
• Answer calls and emails received by clients and debtors
• Collect balances outstanding and from third party payers via debt consolidation offices and attorney accounts
• To write up payments from clients with adjustments or write offs
• Provide feedback to management.

• Did 1st party collections instead of 3rd party collections
• Did cash procedures and transfers to unsecured debts, secured debts, credit cards, and to checking and savings accounts
• Set up payments with debtors to keep from vehicles being repossessed
• Ordered cash from the fed, balanced the vault and ATM, training of all tellers, to maintain a cash drawer and keep balanced for all credit union procedures.

• 3 years scheduling of employees
• Balance the safe and count tills for cashiers
• Opening and closing of the store
• To do the ad campaign in the computer weekly and do the signs for the items on special
• To add new items in the computer to scan in the store and responsible for prices changes
• To get bad checks ready for the district attorney and try to collect the bad checks
• To check with vendors and make sure the billing of invoices are taken care of and prices of items on sale are correct.