Overview
Professional Summary
Work History
Education
Skills
Timeline

Dredyn pacheco

Gerritys Supermarkets
2
years of professional experience

Dedicated customer service associate with proven skills in problem-solving and effective communication. Committed to enhancing customer satisfaction through reliable service and attention to detail.

Work History

Front End Customer Service Associate

1 Year 5 Months
Gerritys Supermarkets | 03.2025 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted customers with product selection, enhancing their shopping experience and satisfaction.
  • Managed cash register operations, ensuring accurate transactions and balanced tills at end of shifts.
  • Collaborated with team members to maintain store organization and cleanliness standards.

Package Handler

3 Months
UPS | 12.2024 - 03.2025
  • Ensured compliance with safety protocols while handling packages in a fast-paced environment.
  • Loaded and unloaded freight, ensuring accurate placement and minimizing damage risks.
  • Operated sorting machinery to efficiently process packages for distribution.
  • Collaborated with team members to maintain organized work areas and optimize workflow.

Education

High School Diploma

Scranton High School | Scranton, PA

Skills

Customer service
Conflict resolution
Customer relationship building
Sales tracking
Attention to detail
Sales support
Multitasking
Issue resolution
Teamwork
Strong work ethic
Issue resolution abilities
Task prioritization
Dependable service
Patience and resilience
Computer skills
Problem-solving abilities

Timeline

Front End Customer Service Associate

Gerritys Supermarkets
03.2025 - CurrentRead More

Package Handler

UPS
12.2024 - 03.2025Read More

Scranton High School

High School Diploma
Read More
Dredyn pacheco