Drelon luper
Converse
Summary
Dynamic supervisor with proven abilities in staff management, training, and quality control. Known for enhancing operational efficiency and customer satisfaction within the car wash industry. Ready to drive team performance and implement effective solutions.
Overview
7
7
years of professional experience
Work History
Supervisor of Detailer and Prep Team
All American Car Wash
San Antonio, TX
12.2024 - 06.2026
- Supervised daily operations to ensure efficient car wash processes and customer satisfaction.
- Trained new team members on safety protocols and operational procedures.
- Monitored inventory levels and coordinated restocking of supplies as needed.
- Implemented quality control measures to maintain high service standards.
Detailer Technician & Prep
Whistle Stop Car Wash & Lube
Sherman, TX
06.2023 - 11.2024
- Conducted thorough vehicle inspections to identify cleaning and detailing needs.
- Executed precision detailing services, enhancing vehicle appearance and customer satisfaction.
- Operated specialized cleaning equipment, ensuring optimal performance and safety compliance.
- Maintained cleanliness and organization of work area, promoting efficiency and safety standards.
Construction Worker
Texoma Production Construction
Sherman, TX
10.2022 - 06.2023
- Operated heavy machinery to support construction activities and ensure project timelines were met.
- Assisted in the installation of structural components, following blueprints and safety guidelines.
- Collaborated with team members to maintain clean and organized job sites, enhancing workflow efficiency.
- Conducted routine inspections of tools and equipment to ensure optimal performance and safety compliance.
Landscape and Gardening
US Lawn & Landscape
Whitesboro, TX
10.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Customer Service Representative
Alorica
Sherman, TX
01.2019 - 10.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high volumes of calls, providing timely and accurate responses to customer needs.
- Trained new team members on systems and procedures to enhance service delivery.
- Collaborated with cross-functional teams to improve customer satisfaction metrics and streamline processes.
Education
High School Diploma -
Denison High School
Denison, TX06-2015
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Staff discipline
Timeline
Supervisor of Detailer and Prep Team
All American Car Wash
12.2024 - 06.2026
Detailer Technician & Prep
Whistle Stop Car Wash & Lube
06.2023 - 11.2024
Construction Worker
Texoma Production Construction
10.2022 - 06.2023
Landscape and Gardening
US Lawn & Landscape
10.2021 - 09.2022
Customer Service Representative
Alorica
01.2019 - 10.2021
High School Diploma -
Denison High School