Summary
Overview
Work History
Education
Skills
Insurance Life Producer, licensed in 10 states.
Work Availability
Quote
Timeline
Volunteer

Drennetta Capers

Pennington,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Insightful Insurance Sales Agent bringing years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.3

Overview

11
11
years of professional experience

Work History

Life Insurance Producer

Assurance
Pennington, AL
09.2021 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Obtained underwriting approval by completing application for coverage.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [50r]%.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Closely collaborated with Underwriting to assist with application process.
  • Calculated premiums and established payment methods for sales.

Life Insurance Producer

Bankerslife
Pennington, AL
08.2019 - 09.2021
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Obtained underwriting approval by completing application for coverage.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 50%.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.
  • Conducted annual reviews of existing policies to update information.
  • Calculated premiums and established payment methods for sales.
  • Closely collaborated with Underwriting, throughout application process.
  • Identified and solicited sales prospects in agency databases.
  • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 50%.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.

Registered Respiratory Therapist Supervisor

Select Specialty Hospital, LTECH
Atlanta, GA
05.2007 - 07.2012
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
  • Coordinated with physicians and other care team members on care and treatments.
  • Documented therapies and diagnostic tests in patient electronic records for use by care team.
  • Evaluated patient response to respiratory treatments and revised care plans accordingly.
  • Verified proper set-up of ventilators for both adult and pediatric patients.
  • Maintained proper oxygen titration levels of patients receiving ventilator support.
  • Consistently responded within time limits to requests for respiratory assessments.
  • Established respiratory care plans for patients suffering from cystic fibrosis, asthma and spontaneous pneumothoraxes.
  • Provided designated family members with updated information on progress and treatment of patients in critical care unit.
  • Exceeded goals through effective task prioritization and great work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Registered Respiratory Therapist

Kindred Healthcare Inc.
Atlanta, GA
04.2004 - 05.2007
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
  • Coordinated with physicians and other care team members on care and treatments.
  • Documented therapies and diagnostic tests in patient electronic records for use by care team.
  • Evaluated patient response to respiratory treatments and revised care plans accordingly.
  • Verified proper set-up of ventilators for both adult and pediatric patients.
  • Maintained proper oxygen titration levels of patients receiving ventilator support.
  • Consistently responded within time limits to requests for respiratory assessments.
  • Provided designated family members with updated information on progress and treatment of patients in critical care unit.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Analyzed patient and family feedback to identify opportunities for staff recognition and areas for improvement.
  • Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
  • Assessed, diagnosed and treated breathing issues.
  • Responded to emergency codes and calls during off-hours and immediately initiated treatment.
  • Educated patient and family on patient's illness and available remedies.
  • Assessed response to planned care through monitoring and recording patient condition.
  • Analyzed and ran tests and conveyed results to other staff.
  • Conducted tests such as EKGs and drainages.
  • Treated patients after conducting assessments and laboratory testing.

Education

Associate of Applied Science - Respiratory Therapy

Washtenaw Community College
Ann Arbor, MI
06.1995

Skills

  • Insurance sales expertise
  • Account management
  • Life insurance
  • Client relationship management
  • Impeccable Customer Service Skills
  • Collaboration with Underwriting
  • Insurance product expertise
  • Client needs analysis
  • Ability to adapt to all situations
  • Ability to work individually
  • New Agent Training
  • Ability to supervise Critical Care Respiratory Therapy, standard operating procedures

Insurance Life Producer, licensed in 10 states.

Life Insurance Producer in AL, IA, MI, NM, VA, WV, OH, SC, TX, WA.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Nothing is impossible; the word itself says "I'm possible!"
Audrey Hepburn

Timeline

Life Insurance Producer

Assurance
09.2021 - Current

Life Insurance Producer

Bankerslife
08.2019 - 09.2021

Registered Respiratory Therapist Supervisor

Select Specialty Hospital, LTECH
05.2007 - 07.2012

Registered Respiratory Therapist

Kindred Healthcare Inc.
04.2004 - 05.2007

Associate of Applied Science - Respiratory Therapy

Washtenaw Community College

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Drennetta Capers