Dedicated professional with strong customer service skills and a proven ability to multitask in fast-paced environments. Experienced in POS operations and cash handling, ensuring guest satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Design Associate
The Modern Brand Co.
Birmingham
01.2025 - 06.2026
Conducted market research to inform design decisions and trends.
Utilized design software to produce high-quality graphics and layouts.
Managed multiple projects at once while meeting tight deadlines.
Barista/Server
Cala Coffee
Birmingham
06.2023 - 08.2024
Prepared and served a variety of coffee beverages efficiently.
Maintained cleanliness and organization of the coffee station.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Server/Bartender
Frothy Monkey
Birmingham
07.2022 - 06.2023
Collaborated with kitchen staff to ensure timely food delivery.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barista/Server
O.Henry's Coffee
Birmingham
01.2022 - 07.2022
Prepared and served a variety of coffee beverages efficiently.
Maintained cleanliness and organization of the coffee station.
Followed health and safety guidelines to ensure food safety standards.
Education
Bachelor of Science - Marketing
University of Alabama At Birmingham
Birmingham, AL
12-2024
Skills
POS system operation & cash handling
Guest satisfaction
Multitasking in fast-paced environments
Time management
Food service teamwork
Strong communication skills
Certification
Bartending Certification — Alabama Bartending School