Drepsy Ortiz
Goya Foods, Inc.
Homestead
Summary
Results-oriented Credit Analyst skilled in evaluating credit data, managing claims, and analyzing financial statements to assess risk and ensure compliance with lending standards. Known for fostering cross-team relationships and delivering outcomes aligned with organizational objectives. Committed to driving financial integrity and supporting informed decision-making.
5
years of professional experience
Work History
Credit Analyst / Accounts Receivable Analyst
1 Year 9 Months- Manage a diverse portfolio of national and regional retail, grocery, wholesale, foodservice, and distribution accounts while ensuring timely collections, minimizing credit risk, and maintaining healthy customer relationships.
- Perform credit analysis and evaluate customer payment trends.
- Monitored customer aging reports and proactively collected past-due balances to ensure timely payments.
- Investigated and resolved invoice discrepancies, deductions, chargebacks, shortages, pricing issues, and payment disputes to maintain account accuracy.
- Prepared weekly and monthly aging reports for management to provide insights on account status and collections efforts.
- Collaborate with Sales, Customer Service, Transportation, Claims, and Accounting departments to resolve account issues.
- Maintain strong relationships with customers while negotiating payment resolutions.
- Utilize Microsoft Excel to analyze financial data, create reports, and monitor account performance.
- Process credit memos and maintain accurate customer account records.
- Piggly Wiggly
- BJ’s Wholesale
- Cheney Brothers
- Cook Unity
- Costco
- CVS/Navarro
- DoorDash
- Food Depot
- Gordon Food Service
- Jetro Restaurant Depot
- Milam’s Markets
- Save A Lot
- Sedano’s
- Wild Fork Foods
- Levy Restaurants
- Little Caesar Enterprises
- Goya Puerto Rico
- Goya Foods of California
- Goya Foods of Texas
- Goya Santo Domingo
- Sazon, Inc
Substitute Teacher
9 Months- Maintained structured classroom environments, ensuring compliance with district policies to support student learning.
- Adapted quickly to different classroom settings and grade levels.
- Communicated effectively with teachers, administrators, and students.
- Demonstrated effective organization and leadership, fostering a positive learning atmosphere and addressing student needs.
Shift Manager
2 Years 9 Months- Managed employee scheduling to optimize operational performance and meet staffing needs.
- Supervised daily retail operations, ensuring accurate financial transactions and compliance.
- Monitored inventory and cash handling to maintain accuracy and streamline financial reconciliations.
- Improved workflow efficiency while maintaining compliance with company policies.
- Collaborated with Army personnel to support procurement and operational requirements.
Education
Master of Science - Business Administration
- With Distinction
- 3.9 GPA
Bachelor of Science - Accounting
Associate of Science - Accounting
Skills
Accounts Receivable Management
Credit & Collections
Credit risk assessment
Credit analysis
Financial statement analysis
Financial Reporting
Aging Analysis
Account Reconciliation
Data Analysis
Microsoft Excel
Microsoft Outlook
Microsoft Word
Risk assessment
CORE COMPETENCIES
- Credit Analysis
- Commercial Collections
- Accounts Receivable
- Aging Report Management
- Credit Risk Assessment
- Financial Analysis
- Account Reconciliation
- Deduction & Chargeback Resolution
- Cash Application
- Customer Account Management
- Financial Reporting
- Budget Analysis
- Microsoft Excel
- Cross-Functional Collaboration
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Credit Analyst / Accounts Receivable Analyst
Goya Foods, Inc.
10.2024 - 07.2026
Substitute Teacher
Kelly Education
02.2024 - 11.2024
Shift Manager
Army & Air Force Exchange Service (AAFES)
03.2021 - 12.2023
National American University
Master of Science from Business Administration
National American University
Bachelor of Science from Accounting
National American University
Associate of Science from Accounting