Professional Summary
Overview
Work History
Education
Skills
Timeline

Dresden Jarmuzek

Firehouse Subs
Portage,IN
3
years of professional experience

Dedicated professional with experience in high-volume food service operations. Skilled in cash handling, training staff, and ensuring adherence to safety standards, consistently driving customer satisfaction and operational efficiency.

Work History

Shift Leader

10 Months
Firehouse Subs | 10.2025 - Current
  • Supervised team during high-volume shifts to maintain operational efficiency.
  • Trained new staff on food preparation and customer service protocols.
  • Ensured adherence to health and safety standards in food handling practices.
  • Assisted in inventory management, including stock rotation and ordering supplies.
  • Resolved customer complaints promptly to enhance satisfaction and retention.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Cook

9 Months
Brickyard Health Care | 09.2024 - 06.2025
  • Prepared and cooked a variety of nutritious meals following standardized recipes.
  • Ensured food quality and safety standards were consistently met throughout meal preparation.
  • Assisted in menu planning to accommodate dietary restrictions and preferences of residents.
  • Maintained cleanliness and organization of kitchen equipment and workspaces daily.
  • Monitored inventory levels and reported shortages to ensure timely ordering of supplies.
  • Engaged with residents to gather feedback on meals, enhancing overall dining experience.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Cook

7 Months
Life Care Center Of The Willows | 02.2024 - 09.2024
  • Prepared and cooked a variety of nutritious meals following standardized recipes.
  • Ensured food quality and safety standards were consistently met throughout meal preparation.
  • Assisted in menu planning to accommodate dietary restrictions and preferences of residents.
  • Maintained cleanliness and organization of kitchen equipment and workspaces daily.
  • Monitored inventory levels and reported shortages to ensure timely ordering of supplies.
  • Engaged with residents to gather feedback on meals, enhancing overall dining experience.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Education

High School Diploma

Portage Highschool | Portage, IN | 06-2023
  • 4 years of JROTC
  • 3 years of JROTC Drill

Associate of Science - Health Sciences

Ivy Tech Community College of Indiana | Indianapolis, IN | 06-2029
  • Clinical rounds for EKG technician

Skills

POS system operation
Cash handling
Team leadership
Assigning work
Availability management
Complaint resolution
Inventory management
Problem-solving
Food safety compliance
Task delegation
Flexible schedule
Positive attitude

Timeline

Shift Leader

Firehouse Subs
10.2025 - CurrentRead More

Cook

Brickyard Health Care
09.2024 - 06.2025Read More

Cook

Life Care Center Of The Willows
02.2024 - 09.2024Read More

Ivy Tech Community College of Indiana

Associate of Science from Health Sciences
Read More

Portage Highschool

High School Diploma
Read More
Dresden Jarmuzek