Dre'Sean Boyd
Newport News,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Technician
Computer Concepts & Security
James City County , VA
03.2023 - 06.2024
- Provided technical support for client inquiries via telephone and email.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Performed basic network troubleshooting and maintenance activities.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Conducted audits of system configurations to ensure compliance with security standards.
Quality Control Analyst
Newport News Shipbuilding
Newport News , VA
10.2019 - 11.2023
- Reviewed, analyzed and documented data related to quality assurance processes.
- Performed root cause analysis on non-conforming materials to identify problems and corrective action plans.
- Maintained records of inspection results, test methods used and other relevant information regarding quality assurance activities.
- Conducted audits of internal systems, processes, products and services in order to assess their effectiveness.
Quality Control Inspector/ Marine Painter
Newport News Shipbuilding
Newport News , VA
10.2019 - 11.2023
- Analyzed data from process control systems to identify trends in product quality.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
- Conducted visual inspections to identify any imperfections or inconsistencies in the finished product.
- Maintained records of inspection results and identified areas needing improvement.
Receiving/ Administration and Clerical
Wal-Mart Distribution Center
Williamsburg , VA
07.2023 - Current
- Organized and maintained filing systems for documents, records, and other materials.
- Answered phones and routed calls to appropriate personnel.
- Provided customer service to clients via phone or email.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Prepared shipping documents such as bills of lading, invoices, and packing slips.
Education
Cyber-Security Certificate - Electronic Information Technology Security
Chegg Skills Inc, Microsoft
06-2024
High School Diploma -
Warwick High School
Newport News, VASkills
- Computer configurations
- Help desk assistance
- Problem Replication
- Network security measures
- Attention to Detail
- Typing Skills
Accomplishments
- A Honor Roll Student
- Employee of the month
- Perfect Attendance School And Work
Certification
- CYBERSECURITY CERTIFICATE
- NBPI (NAVSEA BASIC PAINT INSPECTOR)
- C-14
- C-7
- FORKLIFT OPERATOR
Timeline
Receiving/ Administration and Clerical
Wal-Mart Distribution Center
07.2023 - Current
Computer Technician
Computer Concepts & Security
03.2023 - 06.2024
Quality Control Analyst
Newport News Shipbuilding
10.2019 - 11.2023
Quality Control Inspector/ Marine Painter
Newport News Shipbuilding
10.2019 - 11.2023
Cyber-Security Certificate - Electronic Information Technology Security
Chegg Skills Inc, Microsoft
High School Diploma -
Warwick High School
- CYBERSECURITY CERTIFICATE
- NBPI (NAVSEA BASIC PAINT INSPECTOR)
- C-14
- C-7
- FORKLIFT OPERATOR
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