Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
DTLR
Newport News, VA
02.2021 - Current
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Operated point-of-sale systems accurately to process payments from customers.
Organized displays to attract customers and promote sales.
Promoted special offers and discounts to encourage additional purchases.
Assisted customers with finding the right product for their needs.
Operator/ Crew Foreman
Newport News Shipbuilding
Newport News, VA
10.2019 - 06.2023
Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
Assisted in the setup of production lines according to customer specifications.
Monitored and adjusted machine operations as needed for quality assurance.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Marine Paint Sprayer
Norfolk Naval Station HII
Norfolk, VA
09.2018 - 10.2019
Inspected completed jobs for accuracy before turning them over to customers.
Worked collaboratively with other team members to complete projects efficiently.
Applied primer, sealer and other coatings using airless spray guns.
Communicated effectively with co-workers regarding job progress and completion times.
Provided guidance and direction to team members when necessary.
Data Science Intern
Rite Aid
Newport News, VA
04.2018 - 09.2018
Created graphs and charts detailing data analysis results.
Distilled data to devise solutions related to budgeting, staffing and marketing decisions.
Used statistical software to analyze and process large data sets.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Sales Associate
Jimmy Jazz
Newport News, VA
04.2016 - 05.2018
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Greeted customers and provided exceptional customer service.
Attended weekly team meetings to review performance goals and objectives.
Conducted inventories on a regular basis to track stock levels.
Education
Cyber Security Certificate - Information Technology
Microsoft Chegg Skills Inc.
05-2024
High School Diploma - Governor's Health Science Academy
Warwick High School
Newport News, VA
06-2018
Skills
Customer Assistance
Product Knowledge
Active Listening
Upselling Strategies
Time Management
Teamwork and Collaboration
Problem Solving
Attention to Detail
Stockroom
Order Processing
Money Handling
Display Setup
Affiliations
Running
Dog Walking
Athletic Wear
Accomplishments
2x Employee of the Year with DTLR
Best Sales Associate Award
Perfect Attendance Award - All Employers
Employee of the Month - Newport News Shipbuilding
Perfect Attendance - School
A Honor Roll - School
Certification
Security Clearance
NBPI Certification
C-14 Certification
C-7 Certification
Timeline
Retail Sales Associate
DTLR
02.2021 - Current
Operator/ Crew Foreman
Newport News Shipbuilding
10.2019 - 06.2023
Marine Paint Sprayer
Norfolk Naval Station HII
09.2018 - 10.2019
Data Science Intern
Rite Aid
04.2018 - 09.2018
Sales Associate
Jimmy Jazz
04.2016 - 05.2018
Cyber Security Certificate - Information Technology
Microsoft Chegg Skills Inc.
High School Diploma - Governor's Health Science Academy