Drew Adkins
St. Cloud,FL
Summary
Enthusiastic and reliable Server who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server, Event Server
Drive Shack
08.2022 - 02.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased overall event success by anticipating guests' needs and promptly addressing requests or concerns.
- Maintained a flexible work schedule to meet event needs.
- Provided exceptional assistance in training new banquet servers, and sharing valuable industry knowledge and best practices for efficient service delivery.
- Managed approximately 10, six top sections on occasion to compensate for a lack of servers on busy days. Including, taking care of gameplay needs and questions.
Lifegaurd, Summer Camp Counsoler
Nona Adventure Park
06.2020 - 08.2022
- Prevented accidents through regular equipment inspections and maintenance.
- Assisted in organizing and implementing recreational activities and programs.
- Factored in abilities, needs, and interests of participants in the development of events and programs.
- Able to fulfill most if not all roles in the park. Operated heavy machinery as well as harnessing and helping individuals on a climbing tower.
Education
High School Diploma -
Harmony High School
Harmony, FL05.2022
Skills
- Food and Beverage Upselling
- Menu Memorization
- Strong Work Ethic
- Memory retention
- Cool Under Pressure
- Guest Engagement
- Banquet Coordination
- Team Player
College Student: Unavailable on Mondays and Wednesdays
Actively pursuing a degree in Mechanical Engineering
Timeline
Server, Event Server
Drive Shack
08.2022 - 02.2024
Lifegaurd, Summer Camp Counsoler
Nona Adventure Park
06.2020 - 08.2022
High School Diploma -
Harmony High School
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