Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Drew Beckett

DeKalb,IL

Summary

Food Service Manager with proven expertise in staff leadership and problem - solving. Committed to creating a positive work environment while ensuring customer service excellence and efficient operations. Excellent schooling background throughout high school and college, as well as prolonged experience in the creative arts.

Overview

4
4
years of professional experience

Work History

Food Service Manager

Ollie's Frozen Custard
08.2021 - Current
  • Supervised daily operations to ensure efficient food preparation and service quality.
  • Trained staff on customer service excellence and safe food handling procedures.
  • Developed weekly schedules to align staffing with desired availabilities and improved efficiency.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.

Education

BBA - Business Administration

Northern Illinois University
Dekalb, IL
05-2028

Skills

  • Staff leadership and supervision, as well as experience in training and the onboarding process with employees
  • Various artistic and creative abilities, experience in graphic design and physical mixed media pieces
  • Worked as a consultant for local, non - profit business Habitat 4 Humanity Solved problems regarding weak points in training and onboarding processes by using similar sources as well as new ideas from my team
  • Camp counselor theatre experience with K - 5 children, teaching them basic skills of the arts and leading them through their stage production
  • Volunteer experience at local elementary schools which included assistant work, after school day care, and many more

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Food Service Manager

Ollie's Frozen Custard
08.2021 - Current

BBA - Business Administration

Northern Illinois University

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