Hi, I’m
Drew Brown
Manager
Louisville ,KY
Summary
Highly detail-oriented and resourceful manager with a proven track-record of meeting and exceeding goals. Expertise in customer service relations, community development, the sales management cycle and team-building.
Overview
18
years of professional experience
Work History
JPMorgan ChaseLouisville, KY
Multi-Site Community Branch Manager
06.2016 - Current
Job overview
- Building partnerships with local businesses to grow the brand in the local market through strong community involvement.
- Directing all aspects of branch operations with a specific focus on growing the deposit and investment balances.
- Actively identify, coach, develop, motivate and support employees so that they can provide superior customer service
- Promoting a strong controls environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
Bank Of AmericaBonita Springs, FL
Branch Manager, AVP
11.2014 - 05.2016
Job overview
- Modeled an inclusive environment for employees and clients, aligned to company deposit and investment goals.
- Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues
- Deliver top tier results by effectively prioritizing, inspecting and appropriately delegating tasks.
- Constant focus to deliver a world-class client experience environment
Best BuyFort Myers, FL
General Manager
05.2006 - 11.2014
Job overview
- Drive profitability across all channels through analysis of sales trends
- Promote brand standards in alignment with company vision
- Motivate the team to sell, grow and have fun while being the best
- Identify, develop and retain internal talent
- Conduct motivating store meetings, teach new skills and run special initiatives to enhance the customer experience and our bottom line
Education
Spalding UniversityLouisville, KY
from Communications
Skills
Community Relations
Strong team-builder
Verbal/written communication
Relationship Management
Sales expertise
Resourceful nature
Business Development
Affiliations
- CASA of the River Region Board Member
- Writer & photographer: SB Nation’s A Sea of Blue. A media platform dedicated to connecting fans with University of Kentucky basketball, football and other sports.
- Member: U.S. Basketball Writer’s Association
Timeline
Multi-Site Community Branch Manager
JPMorgan Chase
06.2016 - Current
Branch Manager, AVP
Bank Of America
11.2014 - 05.2016
General Manager
Best Buy
05.2006 - 11.2014
Spalding University
from Communications