Hi, I’m
Drew Brown
Manager
Louisville ,KY
Summary
Highly detail-oriented and resourceful manager with a proven track-record of meeting and exceeding goals. Expertise in customer service relations, community development, the sales management cycle and team-building.
Overview
18
years of professional experience
Work History
JPMorgan ChaseLouisville, KY
Multi-Site Community Branch Manager
06.2016 - Current
Job overview
- Building partnerships with local businesses to grow the brand in the local market through strong community involvement.
- Directing all aspects of branch operations with a specific focus on growing the deposit and investment balances.
- Actively identify, coach, develop, motivate and support employees so that they can provide superior customer service
- Promoting a strong controls environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
Bank Of AmericaBonita Springs, FL
Branch Manager, AVP
11.2014 - 05.2016
Job overview
- Modeled an inclusive environment for employees and clients, aligned to company deposit and investment goals.
- Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues
- Deliver top tier results by effectively prioritizing, inspecting and appropriately delegating tasks.
- Constant focus to deliver a world-class client experience environment
Best BuyFort Myers, FL
General Manager
05.2006 - 11.2014
Job overview
- Drive profitability across all channels through analysis of sales trends
- Promote brand standards in alignment with company vision
- Motivate the team to sell, grow and have fun while being the best
- Identify, develop and retain internal talent
- Conduct motivating store meetings, teach new skills and run special initiatives to enhance the customer experience and our bottom line
Education
Spalding UniversityLouisville, KY
from Communications
Skills
Community Relations
undefinedAffiliations
- CASA of the River Region Board Member
- Writer & photographer: SB Nation’s A Sea of Blue. A media platform dedicated to connecting fans with University of Kentucky basketball, football and other sports.
- Member: U.S. Basketball Writer’s Association
Timeline
Multi-Site Community Branch Manager
JPMorgan Chase
06.2016 - Current
Branch Manager, AVP
Bank Of America
11.2014 - 05.2016
General Manager
Best Buy
05.2006 - 11.2014
Spalding University
from Communications