Drew Burke
Grosse Pointe Farms
Summary
Human Biology graduate with a strong foundation in human health science, pharmaceutical research analysis, and systems-based problem solving. Experienced in client-facing environments, operations coordination, and technical services. Highly motivated to build a career in medical device sales and pharmaceutical sales, with strengths in communication, relationship-building, and performance-driven environments.
Overview
1
1
year of professional experience
Work History
Facilities Operations Coordinator
Big Boy Hockey Arena
09.2023 - 08.2023
- Supported daily operations across four ice rinks
- Coordinated service schedules and facility logistics
- Interfaced with staff, vendors, and management teams
- Resolved client and operational issues in fast-paced environments
- Maintained high service standards and customer satisfaction
Facilities Operations Technician
Summer Fun Pools
05.2022 - 08.2022
- Delivered direct customer service in residential and commercial environments
- Communicated technical system needs to clients in clear, simple language
- Built trust through reliable service delivery and professionalism
- Supported service scheduling and on-site operations
- Maintained long-term client relationships through consistent service quality
Education
B.A. - Human Biology
Indiana University Bloomington
Bloomington12.2025
Skills
- Relationship building
- Client communication
- Technical product understanding
- Sales support operations
- Territory support
- Prospect engagement
- Objection handling
- CRM adaptability
- Presentation skills
- Time & territory management
Accomplishments
- Dean’s Scholarship, Indiana University
- Frank J. Sladen Scholarship, Community outreach & academic excellence
Sales Relevant Strengths
- Professional presence
- Consultative communication
- Needs-based solution framing
- Performance accountability
- Competitive mindset
- Relationship-driven sales approach
Timeline
Facilities Operations Coordinator
Big Boy Hockey Arena
09.2023 - 08.2023
Facilities Operations Technician
Summer Fun Pools
05.2022 - 08.2022
B.A. - Human Biology
Indiana University Bloomington