Drew Cooksey
Hillsboro
Summary
Versatile professional with a strong background in hospitality and real estate, including a successful tenure as a food and beverage manager. Expertise in delivering exceptional customer service, leading teams, and driving operational efficiency. Skilled and strategic planning, conflict resolution, and cash handling, consistently enhancing guest satisfaction and fostering positive work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pdx Sliders
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Food and Beverage Manager
Holiday Inn Express Hotel
12.2023 - 04.2024
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Managed bar and wait staff and directed hiring program.
- Coordinated and executed high-volume banquet style dining services for large scale events, ensuring seamless service and guest satisfaction.
Real Estate Agent
Idaho Life Real Estate
08.2021 - 08.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Education
Associate - Psychology
Boise State University
Boise, ID05-2020
Skills
- Customer service & Problem solving
- Money handling & POS Systems
- Executive leadership & Team Management
- Workflow delegation & Strategic planning
- Health & Safety Compliance & Training
Certification
Idaho Real Estate School- Real Estate License- 06/21
Cleveland High School- High School Diploma- 06/18
Accomplishments
- Captain, Cleveland High School Varsity Dance Team
- Coach, Sellwood Middle School Dance Team
- Dance instructor, Thunderbird Dance Camp
- Vice President Of New Member Education, Alpha Chi Omega, Boise State University
- Red Cross Certified Training
Timeline
Assistant Manager
Pdx Sliders
06.2024 - Current
Food and Beverage Manager
Holiday Inn Express Hotel
12.2023 - 04.2024
Real Estate Agent
Idaho Life Real Estate
08.2021 - 08.2023
Associate - Psychology
Boise State University
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