Drew Domalik
Kannapolis,NC
Summary
Retail worker with vast experience in customer service, sales, and cash handling. Highly organized and dependable with an excellent ability to stay composed under pressure. Proven ability to learn quickly and eager to take on additional tasks and responsibilities. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Order Picker
Shoe Show Warehouse
Kannapolis , NC
2024.01 - 2024.07
- Utilized scanning equipment for picking, packing and shipping orders.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Ensured that all safety regulations were followed while performing work duties.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
SALES ASSOCIATE/CASHIER
Aldi's
Frederick , Maryland
2023.02 - 2023.07
- Gained experience in customer service and sales, providing excellent customer service with a friendly attitude
- Maintained a clean and orderly work environment for both customers and employees
- Managed multiple tasks simultaneously while maintaining focus on quality customer service
- Demonstrated excellent communication skills while interacting with customers and staff members to ensure positive experiences for all parties involved
- Followed safety protocols to ensure the security of merchandise at all times
- Managed time efficiently to complete assigned tasks within deadlines.
CASHIER/CUSTOMER SERVICE
Middletown Sportsland
Middletown , Maryland
2018.03 - 2021.12
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built positive relationships with customers by providing friendly and helpful service
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions
- Processed returns, exchanges, and refunds in accordance with store policy
- Replenished stock on shelves ensuring availability of items for customers
- Assisted customers with product selection, inquiries, and order customization requests.
Education
ASSOCIATE IN SCIENCE (A.S.) IN BIOLOGY -
Frederick Community College
05.2023
HIGH SCHOOL DIPLOMA -
Middletown High School
05.2021
Skills
- Customer Relationship Management
- Merchandise Restocking
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Order Picking
- Warehouse Operations
- Packaging expertise
- RF scanning devices
- Warehouse Safety
- Heavy Lifting
- Boxing and labeling
- Barcode scanning
Certification
Drivers License
Languages
English, Fluent
Timeline
Order Picker
Shoe Show Warehouse
2024.01 - 2024.07
SALES ASSOCIATE/CASHIER
Aldi's
2023.02 - 2023.07
CASHIER/CUSTOMER SERVICE
Middletown Sportsland
2018.03 - 2021.12
ASSOCIATE IN SCIENCE (A.S.) IN BIOLOGY -
Frederick Community College
HIGH SCHOOL DIPLOMA -
Middletown High School
Drivers License
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