Drew Gilson
Stater Brothers Markets
Laguna Hills,CA
18
years of professional experience
Results-driven cashier with over 18 years of experience in high-volume retail environments. Expertise in managing transactions accurately, resolving customer issues, and collaborating with team members to maintain an organized checkout area. Committed to enhancing customer satisfaction and driving store sales.
Work History
Front End Cashier
17 Years 11 Months- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated lottery terminal, following all regulatory requirements and procedures.
- Monitored inventory levels of front-end supplies, restocking to ensure availability.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Monitored inventory levels of front-end supplies, restocking as necessary to ensure availability.
- Resolved customer complaints with empathy and professionalism, restoring customer confidence.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
- Implemented improvements in checkout processes, reducing wait times during peak hours.
- Organized items on shelves to help customers locate products easily and quickly.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
Education
High School Diploma
Skills
Cash register management
Fraud detection
Product organization
Supply management
Excellent customer service
Merchandising techniques
Team player attitude
Reliability and punctuality
Trustworthiness
Quick learner
Strong work ethic
Patience and empathy
Timeline
Front End Cashier
Stater Brothers Markets
08.2008 - 07.2026Read More
Laguna HIlls High School
High School Diploma
Read More