Drew Hannigan
Providence,RI
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Pastiche Fine Desserts
Providence, RI
07.2022 - 02.2026
- Managed daily operations in a fast-paced environment to ensure smooth functioning of the cafe, maintaining a clean, safe environment for customers and employees.
- Trained and mentored staff on best practices for dessert preparation, barista skills, and customer service.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers and staff
Cashier, Stocker, Picker
Harper's Farm and Garden
Lancaster, MA
05.2018 - 06.2022
- Worked with customers closely to answer any questions about produce, agricultural techniques used on the farm, and different ways to use the produce.
- Worked independently at the retail location as well as farmer's markets, stocking produce and keeping the stand clean, while attending to customers.
- Drove cargo van to and from farmer's markets, loaded and unloaded van at each location.
- Assisted in planting seedlings in greenhouse, picking vegetables, washing them, and packing up CSA orders.
Student Leader
University of Rhode Island ASB Program
Kingston, RI
05.2017 - 05.2019
- Planned two Alternative Spring Break Trips centered around volunteering to assist in natural disaster relief and sustainability in Houston, TX and Sonoma County, CA.
- Held weekly meetings throughout the fall and spring semesters teaching students about service and the natural disasters we would be aiding.
- Fundraised over $17,000, interviewed over 130 applicants, contacted and planned 7 days of volunteer activities and secured housing and driving accommodations for the weeks.
Education
Some College - Wildlife Conservation Biology
University of Rhode Island
Kingston, RISkills
- Strong customer service
- Team leadership
- Time management
- Clear communication
- Positive attitude
- Attention to detail
Certification
- American Red Cross Adult and Pediatric CPR/AED Certified
- Completed OSHA 10 hour General Industry training
Timeline
Manager
Pastiche Fine Desserts
07.2022 - 02.2026
Cashier, Stocker, Picker
Harper's Farm and Garden
05.2018 - 06.2022
Student Leader
University of Rhode Island ASB Program
05.2017 - 05.2019
Some College - Wildlife Conservation Biology
University of Rhode Island