Trever Cardenas
League City
Summary
Reliable professional with two years of management experience, demonstrating a strong commitment to continuous learning and growth. Proven track record of delivering exceptional customer service and fostering positive team dynamics. Consistently recognized for hard work and dedication to achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Manager
JJ's Car Wash
League City
04.2023 - Current
- Supervised daily operations and staff at a busy car wash facility.
- Trained new team members on car wash procedures and safety protocols.
- Managed customer service interactions to ensure satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on proper vehicle cleaning techniques and safety protocols.
- Implemented quality control checks to maintain service standards and customer satisfaction.
- Conducted regular maintenance checks on washing equipment for operational reliability.
- Analyzed customer complaints regarding car wash services and implemented appropriate corrective action.
Education
Bachelor of Science - Kinesiology
San Jacinto College
Pasadena, Texas, TX05-2027
Skills
- Customer service
- Relationship building
- Communication skills
- Organization
- Flexibility
- Quick decision making
- Strong customer service
Timeline
Manager
JJ's Car Wash
04.2023 - Current
Bachelor of Science - Kinesiology
San Jacinto College