Drew Hartshorne
Estero,FL
Overview
6
6
years of professional experience
Work History
Parts Sales Manager
AutoZone
01.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and other service departments.
- Supervised and trained staff on product knowledge and customer service.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Chair Lift Operator (Supervisor)
Vail Resorts Inc
10.2017 - 01.2023
- Pulled levers to stop, adjust speeds and start lifts.
- Educated visitors and guests in skiing and lift safety procedures.
- Interpreted forecasted snow conditions to prepare for snow removal.
- Communicated with other departments to achieve a common goal.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Maintained lift mazes, ramps and signs.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Collaborated with ski patrol to perform lift evacuation.
- Communicated with other lift operators about high-risk lift riders.
Education
High School Diploma -
Warren Township High School
Gurnee, IL05.2015
Skills
- Constructive Feedback
- Microsoft Office
- Bank Deposits
- Staff Training
- Cash Register Operations
- Customer Service
- Hardworking and Reliable
- Schedule Preparation
- Verbal and Written Communication
Timeline
Parts Sales Manager
AutoZone
01.2023 - Current
Chair Lift Operator (Supervisor)
Vail Resorts Inc
10.2017 - 01.2023
High School Diploma -
Warren Township High School