Parker Bolton
Dansville,NY
Summary
Hardworking, passionate, and dedicated professional seeking a full-time position that offers professional challenges. Strong interpersonal skills, excellent time management, and customer service abilities. Bring to the table strong organizational, sales, and problem-solving skills. Eager to continue growing and advancing in my career. Vision is to be employed with the same company for 40 years to contribute to the continued growth and success of the company.
Overview
6
6
years of professional experience
Work History
Sales/Parts/General Manager of Operations
Sick Brothers, LLC
Dansville, NY
04.2021 - 05.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed and reported on key performance metrics to senior management.
- Trained, coached and mentored staff to support smooth adoption of new assembly and service programs.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Pharmacy Technician
Nicholas H. Noyes Memorial Hospital
10.2019 - 02.2021
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Transported patients between rooms and appointments or testing locations.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Followed directions of licensed nurses to administer medications and treatments.
- Reordered medication to maintain adequate supply.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Assistant Shop Manager
Expressway Auto Auction
09.2018 - 10.2019
- Interior Detailing auction/customer vehicles
- Removed dirt and debris from vehicle and equipment interiors.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Polished windows and mirrors of vehicles and equipment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Reported daily work progress and encountered problems to management.
- Inspected vehicles and equipment for visible damage.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Applied protective agents, including sealants, to protect surfaces.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Maintained records of cleaning activities.
- Wiped down and polished interior and exterior surfaces.
- Applied wax and sealants to exterior of vehicles and equipment.
- Washed cars and trucks daily for auto dealership.
- Scratch correction
- Tire changes
- Oil changes
- Checking in/sticker all auction vehicles in the lot
- Taking detailed pictures of the condition of all vehicles
- Making sure every key is pulled from each car at the end of each day
- In charge of running two auction lanes(A and L)
- Getting every car up and running before the driver comes to take it through the lane.(Filling with Gas/
- Lot organization
- Ability to work Independently
Fitness Center/Hotel Attendant
Logan’s Inn
11.2017 - 09.2018
- Position duties were but weren’t limited to:
- Customer service
- Cleaning of the exercise and pool equipment
- Cleaning of Hotel Rooms
- Adding new customers to the data base
- Working independently(all shifts)
- Solving problems
- Answering the phone
- Positive attitude
- Communication skills
- Basic technology skills
- Having a positive attitude
- Responsible for merchandising and retail
- Responsible for a drawer count
- Any maintenance
- Ability to train others
Education
GCC - Sports Management
Genesee Community College
Batavia, NYDHS - Regents Diploma
Dansville Senior High School
Dansville, NYSkills
- Workload Delegation
- Personnel Scheduling
- POS Inventory System Operation
- Employee Motivation
- Customer Service
- Operations Management
- Guest Relations
- Program Monitoring
- Customer Inquiries
- Compliance Requirements
- Profit and Loss Control
- Maintaining Clean Work Areas
- Constructive Feedback
- Customer Loyalty
- Finance and Accounting Oversight
- Manage Operations
- Disciplinary Action
- Improve Performance
- Sales Promotion
- Inventory Tracking and Management
Accomplishments
Script D- June 2017
Achieving average grades 90(+) for 3 or more marking periods.
Student of the Month-December 2017
A notice to students who are consistently helping others, volunteering their name, generally being
mode students in and out of the classroom.
Timeline
Sales/Parts/General Manager of Operations
Sick Brothers, LLC
04.2021 - 05.2023
Pharmacy Technician
Nicholas H. Noyes Memorial Hospital
10.2019 - 02.2021
Assistant Shop Manager
Expressway Auto Auction
09.2018 - 10.2019
Fitness Center/Hotel Attendant
Logan’s Inn
11.2017 - 09.2018
GCC - Sports Management
Genesee Community College
DHS - Regents Diploma
Dansville Senior High School