J’DARVOUS CROSS
Nashville,TN
Summary
To secure employment in an organization that will allow growth and development Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Parts Sales Manager
Autozone
04.2017 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Ordered parts for customers, repair shops, and service departments for use in Type equipment.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Calculated sales commissions for Number parts sales representatives.
- Managed team of Number direct reports and Number parts specialists in sale of spare parts in dealership representing Type, Type and Type vehicles.
- Supervised and trained staff on product knowledge and customer service.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Processed and reshelved return orders, checking for discrepancies, potential usage and Type issue.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Agricultural Service Contractor
R & G
06.2012 - 09.2015
- Cultivate and harvest crops
- Operate and maintain farm machinery and equipment
- Maintain farm records using Microsoft Excel
- Coached and trained employees on health and safety protocols and how to perform daily tasks with optimal efficiency.
- Complied with laws and regulations by applying applicable statutes to day-to-day tasks, renewing farm labor contractor license and staying informed of changes in laws.
- Sprayed plants with Type pesticides to combat Type pests while maintaining human and animal safety.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
Laboratory Assistant
AEGIS SCIENCES CORPORATION, SE Region
09.2021 - 09.2023
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Obtained samples for testing following standard protocols.
Research Assistant
Tennessee State University
08.2015 - 04.2018
- Compiled goat meat marketing research abstract, developed, and presented data
- Worked on research demonstration mung beans and cow peas, resulted in higher crop yields
- Greenhouse week-end manager: watered, controlled weed, harvested, recorded yields
- Skilled in various vegetable and crop trials management
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Maintained up-to-date records of research activities and results for future reference.
- Interpreted laboratory results to provide technical advice to scientists.
- Cooperated with other technicians to develop and test new protocols.
- Troubleshot and resolved equipment and process issues.
- Created surveys and questionnaires to collect data for research projects.
- Attended seminars and symposiums to improve overall knowledge and understanding.
Education
Bachelor of Science - Agribusiness
Tennessee State University
Nashville, TN05.2016
Skills
- SKILLS & ABILITIES
- Management and Leadership]
- UT and Extension Program/Internship
- May-July 2015
- Organized leadership training for youth in agriculture- horse show competition, Shelbyville, TN
- Served as judge for livestock farmers, beef, goat, and sheep expo UT Martin
- Demonstrated best practices in herbicide and pesticide handling
- Presented Information for choices in diet selection and prepared healthy meals for children and adults with diabetes
- Staff Training
- Forklift Operation
- Checking Batteries
- Constructive Feedback
- Replacing Parts
- Inventory Management
- Cash Register Operations
- Improving Customer Satisfaction
- Managing Parts
- Maintaining Clean Work Areas
- Driving Revenue
- Strategic Business Initiatives
- Customer Relations
- Corrective Actions
- Return Processing
- Equipment Management
- Sales Promotion
- Reviewing Deliveries
- Customer Inquiries
- Company Safety Policies
- SKILLS & ABILITIES
- SKILLS & ABILITIES
- SKILLS & ABILITIES
- SKILLS & ABILITIES
- SKILLS & ABILITIES
- Consultative Selling Techniques
- Professional Relationships
- Customer Order Management
- Assignment Schedules
- Operations Management
- Profits and Losses Tracking
- Preparation of Parts
- Inventory Auditing
- Invoice Processing
- Bank Deposits
- Energetic and Positive
- Quality Control Programs
- Rewards Programs
- Complex Problem-Solving
- Vehicle Damage Review
- Closing Techniques
- Revenue Generation
- Expertise in Installations
- Client Needs Assessment
- Outbound Calls
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Laboratory Assistant
AEGIS SCIENCES CORPORATION, SE Region
09.2021 - 09.2023
Parts Sales Manager
Autozone
04.2017 - Current
Research Assistant
Tennessee State University
08.2015 - 04.2018
Agricultural Service Contractor
R & G
06.2012 - 09.2015
Bachelor of Science - Agribusiness
Tennessee State University
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