William Kibble
Killeen,TX
Summary
Dynamic and results-driven professional with extensive experience at AutoZone, excelling in operational efficiency and customer service. Proven track record in staff training and inventory management, enhancing sales performance and customer satisfaction. Adept at problem-solving and fostering teamwork, consistently achieving goals through effective communication and leadership.
Overview
11
11
years of professional experience
Work History
Parts Sales Manager
AutoZone
Belton, TX
04.2026 - Current
- Managed parts sales floor operations, ensuring accurate product recommendations and prompt customer support.
- Trained team members on AutoZone product catalog, sales techniques, and customer service standards.
- Assisted customers with battery testing, wiper installations, and other in-store service needs.
- Maintained inventory accuracy through stock checks, restocking, and merchandise organization.
- Processed sales transactions, returns, and special orders using point-of-sale systems.
- Resolved customer concerns by identifying compatible parts and alternative product solutions.
- Supported commercial sales efforts by preparing orders and coordinating timely product fulfillment.
- Monitored sales performance and adjusted floor coverage to improve service and close opportunities.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
Lead Technician
A Plus Automotive Service
Killeen, TX
09.2015 - 04.2023
- Managed parts sales floor operations, ensuring accurate product recommendations and prompt customer support.
- Trained team members on AutoZone product catalog, sales techniques, and customer service standards.
- Assisted customers with battery testing, wiper installations, and other in-store service needs.
- Maintained inventory accuracy through stock checks, restocking, and merchandise organization.
- Processed sales transactions, returns, and special orders using point-of-sale systems.
- Resolved customer concerns by identifying compatible parts and alternative product solutions.
- Supported commercial sales efforts by preparing orders and coordinating timely product fulfillment.
- Monitored sales performance and adjusted floor coverage to improve service and close opportunities.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
Job Foreman
Chucks Garage
Killeen, TX
03.2025 - 04.2026
- Supervised daily repair workflows, assigning tasks to technicians based on skill and shop priorities.
- Inspected completed repairs for quality, accuracy, and compliance with garage standards.
- Coordinated vehicle diagnostics, troubleshooting, and repair sequencing to reduce downtime.
- Trained junior mechanics on safe equipment use, repair procedures, and shop practices.
- Monitored parts availability and requested supplies to maintain steady workflow.
- Communicated repair status and service needs with customers and service staff.
- Enforced shop safety procedures, maintaining organized work areas and proper tool handling.
- Scheduled labor and workflow to improve turnaround and keep jobs moving efficiently.
- Organized daily task assignments for crew members, optimizing workflow efficiency and minimizing downtime due to role confusion or imbalance of workload distribution.
Education
GED -
Walter State Community Collage
Morristown, TN06-2013
Skills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Stock control
- Ordering parts
- Customer service
- Improving customer satisfaction
- Warehouse operations
- Forklift operation
- Operations management
- Inventory restocking
- Staff training
- Inventory management
- Stock management
- Returns processing
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
Timeline
Parts Sales Manager
AutoZone
04.2026 - Current
Job Foreman
Chucks Garage
03.2025 - 04.2026
Lead Technician
A Plus Automotive Service
09.2015 - 04.2023
GED -
Walter State Community Collage