Rivera Alvarez Lucelyn Eliz
Orlando
Overview
7
7
years of professional experience
Work History
Parts Sales Manager
AutoZone
Orlando, FL
09.2023 - Current
- Managed inventory levels to ensure product availability and minimize stockouts.
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on product knowledge and effective sales techniques.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
- Ensured compliance with company policies and procedures in daily operations and customer interactions.
- Oversaw merchandising efforts to enhance product visibility and improve overall store presentation.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Established a comprehensive returns policy that balanced customer satisfaction with business objectives.
- Led a team of sales associates to consistently surpass monthly sales goals.
- Supervised and trained staff on product knowledge and customer service.
Driver
Management Labor Solutions
Orlando, FL
09.2018 - 06.2023
- Adhered to all safety regulations and protocols during transportation tasks.
- Maintained accurate logs of mileage, fuel consumption, and delivery schedules.
- Conducted routine vehicle inspections to identify maintenance needs and ensure reliability.
- Trained new drivers on operational procedures and safety standards.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Education
No Degree - Phlebotomy
Florida Health Care Academy
Orlando, FLHigh School Diploma -
Elvira M. Colon
Puerto Rico05.2016
Skills
Operational efficiency
Task delegation
Warehouse management
Sales reporting
Customer service
Improving customer satisfaction
Teamwork
Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Parts Sales Manager
AutoZone
09.2023 - Current
Driver
Management Labor Solutions
09.2018 - 06.2023
No Degree - Phlebotomy
Florida Health Care Academy
High School Diploma -
Elvira M. Colon