Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
12
12
years of professional experience
Work History
Sales Lead
Schuler Shoes
06.2015 - Current
Trained, coached, and mentored new sales associates for maximum performance.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Increased sales and customer satisfaction through personalized servicing.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate
Nokomis Shoe Shop
07.2011 - 09.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.