Drew McLaughlin
Chambersurg,PA
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
15
15
years of professional experience
Work History
Chief Operating Officer
American Micro Industries
Chambersburg, PA
08.2019 - Current
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Established key performance indicators for each department to track progress toward organizational goals effectively.
- Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Managed financial, operational and human resources to optimize business performance.
Sales Manager
Soundproofcow
Chambersburg, PA
10.2015 - 08.2019
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Account Manager
Soundproofcow
03.2011 - 10.2015
- Built diverse and consistent sales portfolio.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Educated clients on new products or services to increase customer engagement with brand.
Insurance Agent
Baltimore Life
02.2009 - 12.2010
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Education
Bachelor of Arts - Journalism
University of Pittsburgh
Pittsburgh, PA12.2001
Skills
- Business Analysis
- Media Relations
- Systems Organization
- Brand Management
- Process Improvement
- Change and Growth Management
Timeline
Chief Operating Officer
American Micro Industries
08.2019 - Current
Sales Manager
Soundproofcow
10.2015 - 08.2019
Account Manager
Soundproofcow
03.2011 - 10.2015
Insurance Agent
Baltimore Life
02.2009 - 12.2010
Bachelor of Arts - Journalism
University of Pittsburgh