Drew McNally
West Hartford,CT
Summary
Ten years customer service experience. Dependable individual with exceptional people skills. Team player committed to high levels of job performance. Reliable and upbeat associate successful at promoting customer loyalty, and satisfaction.
Overview
10
10
years of professional experience
Work History
Produce Associate
Whole Foods
West Hartford, CT
04.2017 - Current
- Perform all functions related to processing and merchandising in the produce department
- Provide excellent customer service, addressing needs of the customers in a timely manner
- Modeled suggestive selling techniques
- Managed daily phone inquiries promptly and courteously
- Preformed opening, mid, and closing duties as assigned
- Worked closely with department manager to ensure department is run smoothly and customers needs are properly met
- Preformed opening, mid, and closing duties as assigned
Assistant Butcher, Meat Department
Whole Foods Market Inc
Tolland , CT
01.2013 - 05.2017
- Prepare, weigh, finish, slice, price and package product
- Exceed customers expectations by preparing fresh quality product while providing quality customer service
- Educate customers about products to create sales and meet sales goals
- Worked closely with team members and management to ensure the department met store guidelines and customer service standards
Education
No Degree - General Studies
Manchester Community College
Manchester, CTHigh School Diploma -
Tolland High School
Tolland, CT06.2014
Skills
- Strong communication skills and willingness to be part of a team
- Ability to meet customer service expectations and standards when interacting with customers, vendors, and Team Members
- Ability to follow directions and procedures
- Effective time management and organization skills
- Strong work ethic
- Ability to work in a fast-paced environment with a sense of urgency
- Exceeding Customer Expectations
Timeline
Produce Associate
Whole Foods
04.2017 - Current
Assistant Butcher, Meat Department
Whole Foods Market Inc
01.2013 - 05.2017
No Degree - General Studies
Manchester Community College
High School Diploma -
Tolland High School
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