Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drew O'Brien

Barkhamsted

Summary

Dynamic and dependable professional with extensive experience in customer service and cash handling at Goodwill Store. Proven ability to adapt to changing environments while ensuring customer satisfaction. Skilled in ticket sales and complaint resolution, fostering positive relationships that drive repeat business. Committed to maintaining high standards of organization and safety.

Overview

2
2
years of professional experience

Work History

Ticket Seller

State of Connecticut
06.2025 - 08.2025
  • Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
  • Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.


Snowsports Instructor

Ski Sundown
12.2023 - 03.2025

I would teach all ages and all skill levels to snowboard . I plan to return here during my winter break

  • Contributed to the overall success of the snowsports school by collaborating with fellow instructors on lesson planning and sharing best practices.
  • Promoted a positive learning environment by building rapport with students, fostering camaraderie and teamwork within groups.
  • Mitigated risks during lessons by closely monitoring weather conditions and adjusting plans accordingly for optimal safety precautions.

Sales Associate

Goodwill Store
07.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Natural Resources Management

Paul Smith's College
Paul Smiths, NY
05-2029

Skills

  • Ticket sales
  • Organization
  • Inventory stocking
  • Transaction balance sheets
  • Basic computer skills
  • Cash handling experience
  • Customer service
  • Cleaning and sanitizing

Timeline

Ticket Seller

State of Connecticut
06.2025 - 08.2025

Sales Associate

Goodwill Store
07.2024 - 12.2024

Snowsports Instructor

Ski Sundown
12.2023 - 03.2025

Bachelor of Science - Natural Resources Management

Paul Smith's College