Drew Pearson
Sedro-Woolley,WA
Summary
Reliable and upbeat Team Lead, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Closing Team Lead
Target
09.2021 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
- Enhanced communication and partnership between staff and vendors.
Team Member
Target
07.2017 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Arts - History And Education
Oregon State University
Corvallis, OR06.2026
Skills
- Staff Coaching and Training
- Strategic Business Initiatives
- Stock Counts
- Inventory Control Processes
- Effective Working Relationships
- Scheduling and Time-Tracking
- Operational Efficiency
- Closing Procedures
- Suggestive Selling
- Improvement Plans
- Replenishment and Recovery
- Pricing Strategies
Certification
- First Aid/CPR Certified
- ServSafe Certified
Timeline
Closing Team Lead
Target
09.2021 - Current
Team Member
Target
07.2017 - 09.2021
Bachelor of Arts - History And Education
Oregon State University