Jacqueline Campos-Robins
Sanborn,NY
Summary
Dynamic Closing Team Lead at Target with expertise in cash handling and team management. Successfully streamlined inventory processes, enhancing efficiency and guest readiness. Proven track record in coaching staff and delegating tasks effectively, ensuring high standards of customer service and operational excellence. Committed to fostering a results-driven environment.
Overview
23
23
years of professional experience
Work History
Closing Team Lead
Target
Niagara Falls NY
09.2010 - Current
- Led closing team to ensure efficient and accurate cash handling processes.
- Trained and mentored staff on effective closing procedures and customer service standards.
- Implemented strategies to streamline inventory management during end-of-day operations.
- Marking sure the store is clean, zoned, stocked, and guest-ready.
- Monitoring fulfillment orders, re-reshoots, priorities, and guest service.
- Coaching and holding team members accountable.
- Communicating with other leaders and departments.
- Handling safety, security, and emergency procedures.
- Locking and securing the at closing
- Writing closing emails for leadership.
- Solving problems quickly in a fast paced environment.
Cash Officer
McDonald’s
Niterói RJ
05.2003 - 02.2007
Education
GED -
Colégio Niterói
Niteroi RJAssociate of Business Management -
NCCC
Sanborn NY Skills
Closing process expertise
- Team management
- Coaching and mentoring
- Task delegation
- Sales support
- Employee training
- Staff scheduling
- Returns management
- Store audits
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Customer assistance
- Goal driven
- Store operations
- Cash register operation
Team management
Coaching and mentoring
Task delegation
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Closing Team Lead
Target
09.2010 - Current
Cash Officer
McDonald’s
05.2003 - 02.2007
GED -
Colégio Niterói
Associate of Business Management -
NCCC