Summary
Overview
Work History
Education
Skills
Sports Activities
Timeline
Generic

Shanteria Square

Levittown,Pa

Summary

My name is Shanteria Square and I have been excelling in the food industry for 11 years. I believe in spreading kindness and love through service, and "food is the way to people hearts". I treat people with respect and always make sure to offer an inclusive environment. I would best describe myself as selfless, caring, and reliable.

I am highly motivated with a background in retail sales, I am skilled in customer service as well as product knowledge. I have demonstrated ability to achieve sales targets through effective communication, and an understanding of customer’s needs. Known for my problem-solving abilities, and genuine care for others has created positive shopping experiences that have increased customer loyalty overall. Using innovation, I have improved store layout for better product visibility, and accessibility, leading to smoother customer flow and increased satisfaction. Overall, I find I make an exceptional asset to any team.

Overview

6
6
years of professional experience

Work History

Closing Team Lead

Chick-fil-A
01.2018 - 01.2024
  • Maintaining a safe work environment Implementing our Vision, Mission, and Values
  • Assisting team members in providing great guest experience by setting goals and giving clarity on what to expect from one another while completing tasks.
  • Responsible for counting, depositing, and ordering cash.
  • Handling guest experiences, both positive and negative, with grace and humility.
  • Coaching and developing team; personally and professionally.

Cashier

Giant
  • Greet costumers with a smile.
  • Block aisles, set-up checkout areas, and set-up displays as needed.
  • Provide exceptional customer service
  • Tally items, accept payment, and make change if applicable.
  • Bag items and put bags into carts when necessary.

Education

Highschool -

Harry S Truman
01.2015

Skills

  • Coaching and mentoring
  • Team management
  • Closing process expertise
  • Task delegation
  • Store maintenance
  • Employee training
  • Promotional planning
  • Register opening and closing
  • Team leadership
  • Goal setting
  • Teamwork
  • Team building
  • Money management and refunds
  • Cleaning and sanitizing
  • Self motivation
  • Honest and dependable
  • Cash register operation

Sports Activities

  • Lady Tigers basketball team, Number 40 on the court, biggest cheerleader on the bench. Win or lose made sure to cheer the team on.
  • Truman Buddies, After school activity, got to be a part of a group who helped special needs boys and girls with arts and crafts and school dances and different fun activities.

Timeline

Closing Team Lead

Chick-fil-A
01.2018 - 01.2024

Cashier

Giant

Highschool -

Harry S Truman
Shanteria Square