Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drew Schulze

Galloway,NJ

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Applebee's Grill + Bar. Proven ability to enhance guest engagement and satisfaction through personalized service and effective complaint resolution. Adept in cash handling and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Applebee's Grill + Bar
09.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Event Florist

Wildflower
05.2024 - 12.2025
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.

Server

Barry’s Do Me a Flavor
05.2019 - 09.2021
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Pinelands Regional Highschool
Tuckerton, NJ

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • Sales techniques

Timeline

Event Florist

Wildflower
05.2024 - 12.2025

Server/Bartender

Applebee's Grill + Bar
09.2021 - Current

Server

Barry’s Do Me a Flavor
05.2019 - 09.2021

Pinelands Regional Highschool

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