Drew Smith

• Developed operational strategies to enhance efficiency and drive business growth.
• Streamlined inventory management processes, reducing waste and optimizing supply chain.
• Led team training initiatives to improve employee skills and service quality.
• Implemented customer feedback systems to enhance service offerings and satisfaction.

-Managed team performance to meet productivity goals.

-Managed financial resources effectively.

-Enhanced barista performance through coaching.

Monitored and documented inventory levels and waste.

• Managed daily operations to ensure smooth workflow and high service standards.
• Improved customer service processes by implementing effective communication strategies.
• Led team meetings to discuss performance goals and address operational challenges.
• Monitored inventory levels and coordinated stock replenishment to prevent shortages.