Drew Steinhilber

• Oversaw daily operations, ensuring compliance with safety and quality standards.
• Managed team performance, fostering a collaborative and efficient work environment.
• Implemented process improvements, enhancing workflow efficiency across departments.
• Coordinated training programs for staff, improving skill sets and operational knowledge.

• Analyzed repair estimates to ensure accuracy and compliance with industry standards.
• Collaborated with technicians to assess damage and determine appropriate repair strategies.
• Utilized estimating software to generate precise cost assessments for collision repairs.
• Communicated with insurance adjusters to facilitate claim processes and resolve discrepancies.

An overview of my professional growth and experience with the company, dating back to 2015 when it was Service King/Crash Champions.

I began my career as a detailer and progressed through the Technician Training Program to become a standalone repair technician, earning I-CAR certifications in collision repair and MIG welding. I later transitioned into office roles, starting as a CSR before being promoted to parts manager, then collision estimator, and ultimately to my current role as general manager.