Golf
Drew Stutz
Team Lead
Minneapolis,MN
Summary
Results-driven Team Lead accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Customer Satisfation.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Team Lead
Topgolf
Brooklyn Center, MN
03.2019 - Current
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Handled troubleshooting tasks and used repair methods to immediately rectify issues.
Self Employed
Lyft
Minneapolis, MN
03.2017 - 03.2019
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Offered above-and-beyond service to every rider to encourage repeat business.
Team Lead
Paintball Minnesota
Minneapolis, MN
06.2014 - 03.2019
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized and safe environment for employees and patrons.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Business
University of Wisconsin-Stout
Menomonie, WI 01.2007 - 12.2014
Skills
Client Service
Operational Oversight
Strategic planning
Interests
Chess
Paintball
Poker
Investing
Timeline
Team Lead
Topgolf
03.2019 - Current
Self Employed
Lyft
03.2017 - 03.2019
Team Lead
Paintball Minnesota
06.2014 - 03.2019
Bachelor of Science - Business
University of Wisconsin-Stout
01.2007 - 12.2014