Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Drew Stutz

Team Lead
Minneapolis,MN

Summary

Results-driven Team Lead accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Customer Satisfation.

Overview

10
10
years of professional experience
8
8
years of post-secondary education

Work History

Team Lead

Topgolf
Brooklyn Center, MN
03.2019 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Handled troubleshooting tasks and used repair methods to immediately rectify issues.

Self Employed

Lyft
Minneapolis, MN
03.2017 - 03.2019
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Offered above-and-beyond service to every rider to encourage repeat business.

Team Lead

Paintball Minnesota
Minneapolis, MN
06.2014 - 03.2019
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Science - Business

University of Wisconsin-Stout
Menomonie, WI
01.2007 - 12.2014

Skills

    Client Service

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Interests

Golf

Chess

Paintball

Poker

Investing

Timeline

Team Lead

Topgolf
03.2019 - Current

Self Employed

Lyft
03.2017 - 03.2019

Team Lead

Paintball Minnesota
06.2014 - 03.2019

Bachelor of Science - Business

University of Wisconsin-Stout
01.2007 - 12.2014

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Drew StutzTeam Lead