Drew Sudaj
Summary
I am a creative person who enjoys approaching challenges in an organized fashion that leads to a concentrated workflow. Having been in retail, I find myself happy working in customer service and interacting with clients. I'm self-motivated and hardworking, even finding time to pursue my passions as an independent artist, in addition to my professional life. Although I enjoy my current job, I am looking for an office based environment that allows me to utilize more of my software and computer skills, and offers room for growth within the company.
Overview
6
6
years of professional experience
Work History
Cashier & Lead Pastry Chef
Sweets by Shayda
02.2022 - Current
- The position included responsibilities in sales, inventory, display management, guests services, problem solving, and maintaining a friendly atmosphere/guest experience
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- In addition to baking, I was trusted with management tasks such, managing workflow for staff, helping in onboarding training of new hires, and manning the storefront including opening and closing responsibilities.
Server/Hostess
Haze Smokehouse
02.2020 - 10.2021
- The two roles I fulfilled covered different aspects of managing diner's experience
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- My responsibilities required optimal teamwork to maintain a high functioning and clean back of house
- Always maintained a positive demeanor and found solutions that pleased our patrons even in stressful environments.
Team Member & Trainer
Target
07.2018 - 05.2021
- In addition to basic retail duties, cashier duties helped me develop conversational and customer service skills Ito the point that I was promoted to as trainer
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- The other aforementioned retail duties include: stocking, restocking, bagging, and helping customers find goods.
Education
Riverside High School
High School Diploma -
Durham Public Learning Center
01.2017
Skills
- Ability to Multitask
- Experienced in Adobe Photoshop, and Illustrator
- Experienced in full Microsoft Office Suite
- Experienced with computers and informational technology
- POS Systems
- Cash Handling
- Returns Processing
Other Work History
- Krispy Kreme- Cashier, Barista, 2015-2016
- Panera Bread - Cashier, Dining Room Attendant, 2016-2017
- Olive Garden- Prep Cook, 2017-2018
- Mode Consignment- Consignment Specialist, Cashier, 2021-2023
Hobbies and Interests
- Painting
- Drawing
- Sculpting
- Gaming
- Knitting
- Crocheting
- Caring for houseplants
Timeline
Cashier & Lead Pastry Chef
Sweets by Shayda
02.2022 - Current
Server/Hostess
Haze Smokehouse
02.2020 - 10.2021
Team Member & Trainer
Target
07.2018 - 05.2021
Riverside High School
High School Diploma -
Durham Public Learning Center