Drew Theurer
SAndwich,IL
Summary
Hardworking Installation Technician looking to new tackle new responsibilities and build upon skills in the HVAC field. Outstanding analytical and perception abilities. Adept at working with Amana products. Certified Installation Technician with background in commercial and residential installations.
Overview
2
2
years of professional experience
Work History
Installation and Service Technician
Thatcher Mechanical Heating And Air Conditioning
11.2021 - Current
- Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
- Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
- Minimized return visits by performing thorough quality checks after completing each installation or repair job.
- Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
- Provided technical support and training to users on new systems to ease transitions.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Followed all company guidelines regarding safety procedures when out in field.
Education
No Degree - Heating And Cooling
Waubonsee Community College
Sugar Grove, IL2024
High School Diploma -
Sandwich School
Sandwich, IL05.2021
Skills
- Software Installation
- Network configuration
- Field Service
- Electrical Wiring
- Equipment Installation
- System Maintenance
- Troubleshooting skills
- Outdoor installations
Timeline
Installation and Service Technician
Thatcher Mechanical Heating And Air Conditioning
11.2021 - Current
No Degree - Heating And Cooling
Waubonsee Community College
High School Diploma -
Sandwich School
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