Drew Wiser
La'ie
Summary
Experienced in customer service and community outreach, with a proven ability to connect with diverse cultures. Committed to providing world-class guest experiences and maintaining safety standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Eco-Tourism Leader
Climbworks
Kahuku
06.2022 - Current
- Engage with guests, and guide tours safely through a world-class zip line course.
- Explain the dynamics of the active farm that the course is built on, and educate guests on the history of Oahu and the surrounding area of Kahuku.
- Provided safety briefings to customers prior to zip line tour experience. Maintain all safety standards while being punctual throughout the tour.
Bartender/Server
Cafe Sabor
St. George
03.2021 - 12.2023
- Provided high-quality guest service by greeting customers, taking accurate orders, and delivering food and beverages promptly and professionally.
- Created solutions on the fly for unique situations. Effectively multitasked in fast-paced environments.
- Known for creating a welcoming atmosphere, anticipating guest needs, and staying composed in high-volume settings. Emphasized being presently engaged with guests to enhance their overall experience.
Missionary
Church Of Jesus Christ Of Latter Day Saints
Nashville
01.2019 - 12.2020
- Church service mission in Nashville, TN, and the surrounding area. Studied, learned, and taught about Christianity.
- Studied Spanish, and emphasized serving and teaching the Latin-American community in the area.
- Evaluated community needs to tailor outreach efforts and maximize impact.
Education
Bachelor of Science - Outdoor Product Design And Development
Utah State University
Logan, UT05-2030
Skills
- Customer service expert
- Creative problem solving
- Team player
- Professional communication
- Active listening
- Bilingual: Spanish
- Safety compliance
- CPR and first aid certification
- Training and coaching
- Multicultural awareness
Languages
Spanish
Professional
Affiliations
Participated in 2 Humanitarian trips to help communities in Uganda and Guatemala by building schools and supplying water treatment equipment
Timeline
Eco-Tourism Leader
Climbworks
06.2022 - Current
Bartender/Server
Cafe Sabor
03.2021 - 12.2023
Missionary
Church Of Jesus Christ Of Latter Day Saints
01.2019 - 12.2020
Bachelor of Science - Outdoor Product Design And Development
Utah State University