Drew Woods
Ponte Vedra
Summary
Dedicated general sales manager bringing over twelve years of experience in sales, finance, and business operations.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
General Sales Manager
Mazda of St. Augustine (formerly Hodges Mazda)
Saint Augustine
11.2024 - Current
- Led sales team to achieve monthly sales targets and improve overall performance.
- Conducted market analysis to identify trends and customer preferences for vehicle sales.
- Mentored junior staff in effective negotiation strategies and closing techniques.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Identified areas needing improvement in order to maximize efficiency.
- Monitored customer satisfaction levels and took corrective action when needed.
Used Car Director
Hodges Mazda
Jacksonville
02.2020 - 11.2024
- Oversaw used car inventory management and pricing strategies.
- Developed and implemented sales training programs for team members.
- Evaluated trade-in vehicles to determine fair market value.
- Analyzed sales trends to adjust inventory purchasing decisions.
- Coordinated vehicle repairs and inspections with service department.
- Managed compliance with industry regulations and dealership policies.
- Established relationships with local banks and financial institutions offering loans for used car purchases.
- Developed and implemented strategies to increase the sale of used cars.
New Car Sales Director
Hodges Mazda
Jacksonville
10.2018 - 02.2020
- Trained sales staff on product knowledge and customer service techniques.
- Collaborated with finance department to streamline vehicle financing options.
- Analyzed market trends to adjust inventory and pricing strategies accordingly.
- Oversaw daily sales meetings to motivate team and share best practices.
- Developed and implemented comprehensive sales strategies to increase new car sales.
- Supervised daily operations of the New Car Sales Department including staffing levels and performance management.
- Assisted customers during their decision-making process by providing detailed information about different models available for sale.
New Car Sales Director
Duval Honda
Jacksonville
10.2015 - 10.2018
- Trained sales staff on product knowledge and customer service techniques.
- Analyzed market trends to adjust inventory and pricing strategies accordingly.
- Oversaw daily sales meetings to motivate team and share best practices.
- Supervised daily operations of the New Car Sales Department including staffing levels and performance management.
- Analyzed market trends to identify potential opportunities for increasing revenue from new car sales.
Automotive Finance Manager
Duval Honda
Jacksonville
01.2015 - 10.2015
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Oversaw daily finance operations for automotive transactions and customer financing options.
- Managed loan applications and approvals for vehicle purchases and leases.
- Reviewed financial documents for accuracy and completeness before submission.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.
- Identified valuable solutions for customers with credit problems.
- Developed relationships with lenders to enhance financing opportunities for customers.
- Ensured adherence to all legal requirements in finance processes and documentation.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Maintained up-to-date knowledge of automotive finance industry trends, products, and technologies.
Sales Associate
Duval Mazda at the Avenues
Jacksonville
05.2014 - 01.2015
- Assisted customers in selecting vehicles that fit their needs.
- Conducted vehicle demonstrations to showcase features and benefits.
- Collaborated with finance team to facilitate customer financing options.
- Maintained knowledge of promotions and special offers for customers.
- Handled customer inquiries and resolved issues promptly and efficiently.
- Built relationships with clients to foster repeat business and referrals.
Education
Bachelor of Science - Finance
Jacksonville University
Jacksonville, FL 08.2011 - 05.2013
Skills
- Sales strategy
- Market analysis
- Negotiation techniques
- Inventory management
- Performance management
- Customer relationship management
- Team leadership
- Problem solving
- Decision making
- Sales planning and implementation
Certification
- NADA Academy Graduate (Class N383B)
- JM&A Group Finance Manager Certification (3/2015)
- NCM Institute GSM Certification (2016)
Timeline
General Sales Manager
Mazda of St. Augustine (formerly Hodges Mazda)
11.2024 - Current
Used Car Director
Hodges Mazda
02.2020 - 11.2024
New Car Sales Director
Hodges Mazda
10.2018 - 02.2020
New Car Sales Director
Duval Honda
10.2015 - 10.2018
Automotive Finance Manager
Duval Honda
01.2015 - 10.2015
Sales Associate
Duval Mazda at the Avenues
05.2014 - 01.2015
Bachelor of Science - Finance
Jacksonville University
08.2011 - 05.2013