Drew Woolley
Colorado Springs,Colorado
Summary
I am a Freshman at Liberty High School that especially likes classes that teach me to work with my hands like general wood working, carpentry and welding. Outside of school, I like playing organized tackle football and video games. I am looking for a job that will let me work with a team and teach me new skills, challenge me and prepare me for more responsibility.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Simply Candles & Scents
Colorado Springs, Colorado
05.2022 - Current
- Assisted with making candles, wax melts and fire starters
- Helped move equipment and product from storage to and from event locations
- Set up tents and arranged table displays
- Promoted sales of products by handing out flyers and answering customer questions
- Packaged customer orders
- Assisted with tracking product and supply inventory
- Helped deliver customer orders and pick up supplies
- Has some sales experience with managing the square card and handling cash
Volunteer Event Participant
NORAD Tracks Santa
Colorado Springs, Colorado
12.2023 - 12.2023
- Received training to answer customer questions regarding the status of Santa locations on Christmas Eve
- Answered over 100 phone calls over 2 hours from customers located all over the world
- Properly answered technical questions and provided standardized responses using a comprehensive guide
- Remained calm and worked with a team to resolve language barriers and provided the correct information to answer difficult questions
Volunteer Event Participant
Vacation Bible School
Colorado Springs, Colorado
06.2022 - 06.2022
- Assisted with teaching 20 student children the curriculum over 10 days at the United States Air Force Academy and Peterson Space Force Base
- Worked with a team to set up and break down decorations and equipment at the event locations
- Helped provide snacks to the children
- Led the children to different learning stations while maintaining 100% accountability of them
- Resolved child behavioral problems
- Ensured accountability for the children at end of day parent pick up
Education
Liberty High School
Colorado Springs, COSkills
- Courteous demeanor
- Computer Proficiency
- Adaptive team player
- Customer Service
Timeline
Volunteer Event Participant
NORAD Tracks Santa
12.2023 - 12.2023
Volunteer Event Participant
Vacation Bible School
06.2022 - 06.2022
Customer Service Representative
Simply Candles & Scents
05.2022 - Current
Liberty High School