Summary
Overview
Work History
Education
Skills
Timeline
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Drew Young

Salley,SC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Electrician Helper

Dennis Electric
06.2022 - 12.2022
  • Contributed to safe work practices by consistently following established guidelines and protocols during electrical installations and repairs.
  • Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
  • Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.

Server

Rioz Brazilian Steakhouse
05.2023 - 04.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server/Bartender

J's Corner Bar & Grill
04.2024 - 02.2025
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked long hours, handling extremely high-volumes of customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Front of House Manager/Bar Manager

J's Corner Bar & Grill
02.2025 - 05.2025
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Communicated with front and back-of-house staff to create schedules that are workable for them.
  • Managed the reservation and setup of party rentals and catering events.
  • Kept inventory of beer, wine and spirits, handling the ordering as well.
  • Maximize customer enjoyment by preparing new, innovative cocktails and continuously rotating draft selection.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Education

High School Diploma -

Gray Collegiate Academy
West Columbia, SC
05.2022

Associate of Arts - Business

Midlands Technical College
West Columbia, SC
06.2024

Skills

  • Daily specials memorization
  • Food Running
  • Table Setting
  • Order delivery practices
  • Table Bussing
  • Food station setup
  • Guest Relations Management
  • Exceptional customer service

Timeline

Front of House Manager/Bar Manager

J's Corner Bar & Grill
02.2025 - 05.2025

Server/Bartender

J's Corner Bar & Grill
04.2024 - 02.2025

Server

Rioz Brazilian Steakhouse
05.2023 - 04.2024

Electrician Helper

Dennis Electric
06.2022 - 12.2022

High School Diploma -

Gray Collegiate Academy

Associate of Arts - Business

Midlands Technical College

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Drew Young