Badrieh Abdelrazeq
Jackson
Summary
Dedicated Bank Teller with extensive experience in banking, focused on helping members achieve financial goals. Skilled in identifying tailored financial opportunities and fostering meaningful customer relationships. Committed to delivering exceptional service and enhancing the overall banking experience.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Bank Teller
Leaders Credit Union
Jackson
09.2021 - Current
- Accurately processed a high volume of customer transactions, including deposits, withdrawals, loan payments, and check cashing, in compliance with bank policies and federal regulations
- Delivered exceptional customer service by addressing inquiries, resolving account issues, and recommending banking products and services tailored to individual client needs.
- Supported clients with banking needs as personal banker at Leaders Credit Union, fostering strong client relationships and enhancing customer satisfaction.
- Banking professional with 4+ years of experience in customer service, cash handling, and financial transaction processing.
Bank Teller
Leaders Credit Union
Jackson, TN
09.2021 - 08.2025
- Processed member deposits, withdrawals, and loan payments for credit union transactions.
- Assisted my members with every day financial transactions
- Cross-sold products to members, including new checking accounts and credit cards, enhancing their financial options.
- Verified identification and followed security procedures for teller transactions.
- Resolved member concerns with courteous service and clear communication.
- Trained new hires and showed them how to accurately perform transactions
- Took every opportunity to cross sell to my members whether it was a new checking account or getting a credit card
- Engaged members in conversations to promote credit union products and services, increasing awareness and usage.
Education
West Tennessee Business College
Jackson 08.2017 - 08.2019
Skills
- Cash management
- Financial cross-selling
- Customer Service Excellence Expert
- Fast-paced time management
- Pressure multitasking
- Professional communication
- Stress Management
Personal Information
Title: Bank teller
LANGUAGES
Title: Bank teller
Timeline
Bank Teller
Leaders Credit Union
09.2021 - 08.2025
Bank Teller
Leaders Credit Union
09.2021 - Current
West Tennessee Business College
08.2017 - 08.2019