Norma Rosales
Mission Hills,CA
Summary
Dedicated and compassionate Christian Counselor with a strong foundation in pastoral counseling and a commitment to integrating faith-based principles into therapeutic practices. Extensive experience in providing individual, couple, family, and child counseling within ministry and community settings. Proficient in trauma-informed approaches, collaboration, and strength-based methodologies. Skilled in leading educational and support groups on diverse topics such as literacy, women's issues, self-esteem, violence prevention, and Biblical studies. Adept at managing and supervising teams, collaborating with church leaders, and creating impactful programs aligned with Christian values. I am committed to fostering healing and growth through a holistic approach that recognizes the significance of faith in the counseling journey.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Wings of the Future Private Practice
Pasadena, CA
08.2022 - Current
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
- Participated in team meetings to discuss best practices for client care.
- Facilitated discussions on current issues and topics of interest among members of the group.
- Facilitated group learning sessions, workshops, seminars, and orientations.
- Provided individual coaching and mentoring to employees on best practices.
Therapist
Inspire Counseling Group Marriage & Family
Porter Ranch, CA
02.2022 - Current
- Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
- Provided psychotherapy services to individuals, couples, and families.
- Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
- Provided crisis intervention services when needed.
- Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
- Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
- Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
Director
Transformation Counseling Ministry
Mission Hills, CA
08.2021 - Current
- Individual, couple, family, and child counseling
- Teacher/Facilitator/Trainer for educational and support groups focusing on: literacy, women’s issues, self-esteem, violence prevention, and Biblical studies using trauma-informed, collaboration, and strength base approach
- Manage and supervise a team of 4-8 paraprofessionals, MFT and MSW associates
- Work with Pastors to create, establish programs, objectives and goals
- Work with church leaders advising, mentoring, and curriculum development.
Senior Program Manager/Clinical Training Supervisor
Friends of the Family
12.2002 - 05.2021
- Case Management for school-based programs
- Individual, couple, family, and child counseling
- Facilitator/Trainer for educational and support groups focusing on: literacy, women’s issues, self-esteem, violence prevention using trauma-informed, collaboration, and strength base approach
- Participate in frequent community resource meetings and projects
- Manage and supervise a team of 5-15 paraprofessionals, MFT and MSW associates of a diverse population
- Work with the Program Director to create and establish program objectives and goals
- Manage the external grant funding for the Relative Support Service program and the Counseling Program
- Organize and facilitate program events
- Work with DCFS and partner with community agencies to provide resources and support to families in the San Fernando Valley community.
Counselor Trainee
Valley Family Center
09.2001 - 01.2003
- Provided individual, couple, family, and child counseling
- Facilitated Domestic Violence victims’ group.
Program Assistant
Los Angeles Mission College
Sylmar, CA
04.1995 - 10.1998
- Managed Cal-Grant budget fund, Projected Federal Work-Study program
- Recruited and supervised student workers
- Utilized communication, interviewing, and translation skills.
Education
EDD - Community Care & Counseling: Pastoral Counseling
Liberty University
11.2023
M.S. Degree - Counseling -Specialization Marriage and Family Therapy
California State University – Northridge
05.2003
B.S. Degree - Business Administration/Human Resource Management
California State University – Northridge
12.1999
Associate of Arts - Accounting
Los Angeles Mission College
Sylmar, CA01-1996
Skills
- Crisis Intervention
- Solution-Focused Counseling
- Personal Development Sessions
- Parenting Skills Educator
- Specialized Training in Grief Counseling
- Trauma Counseling
- Student-Centered Learning
- Workshops and Seminars
- Group Discussions
- Active Listening
- Cultural Awareness
- Mentoring
Languages
Bilingual-English/Spanish
Seminars
Parenting and Child Development,
Make Parenting a Pleasure,
Los Niños Bien Educados,
Mental Health First Aid facilitator,
Attachment-Focused Psychotherapy for Children, Youth, and Families
New Developments in Attachment Theory: Clinical Practice
Art and Play therapy with Infants, Toddlers and Preschoolers
Child Abuse: Identification, Assessment, Intervention & Treatment
Certification
- License Marriage and Family Therapist 2012
- Estudios Ministeriales 2023
MINISTRY
- As a convert of Jesus I learned to follow Him in service and ministry. My ministry has three areas of expertize: chaplaincy at academic institutions and hospitals, church pastoral work, and church planting evangelism.
- As a pastoral care provider I have learned to serve those in need without a burden to "fix them" while focusing on a ministry of presence and representing Jesus for those in need.
- As a Board Member I have learned the importance of working together for a greater good.
- As part of the Women Leadership team focusing on empowering women in Biblical principals with a confident identity.
RESEARCH PUBLICATION
Rosales, N. (2023) Latina Christian Women Describe Their Religious Experience Overcoming Child Abuse Trauma in the Western United States [Doctoral Dissertations and Projects, Liberty University]. Scholars Crossings.
Volunteering
Board member of Spanish American Institute (SAI) Scholarship Foundation
References
References available upon request.
Timeline
Clinical Supervisor
Wings of the Future Private Practice
08.2022 - Current
Therapist
Inspire Counseling Group Marriage & Family
02.2022 - Current
Director
Transformation Counseling Ministry
08.2021 - Current
Senior Program Manager/Clinical Training Supervisor
Friends of the Family
12.2002 - 05.2021
Counselor Trainee
Valley Family Center
09.2001 - 01.2003
Program Assistant
Los Angeles Mission College
04.1995 - 10.1998
EDD - Community Care & Counseling: Pastoral Counseling
Liberty University
M.S. Degree - Counseling -Specialization Marriage and Family Therapy
California State University – Northridge
B.S. Degree - Business Administration/Human Resource Management
California State University – Northridge
Associate of Arts - Accounting
Los Angeles Mission College
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