Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Owner & Partnered Creative Director
Sole Proprietor
3 2014 - Current
Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Maintained monthly income stream with brand affiliate partners
Designed and executed monthly subscription model and associated sales funnel.
Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Player Experience Agent
PENN Interactive
9 2023 - 2 2024
Use internal tools and systems to investigate and troubleshoot client issues
Conducted comprehensive market research to identify emerging trends and inform decision-making processes within the company
For applicable properties, assist guests with booking hotel reservations and RSVPs to special events while sustaining company conversion rate expectations.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Drove revenue growth by consistently meeting or exceeding sales targets through strategic planning and execution.
Partnerships Community Program Manager
Twitch
02.2015 - 01.2020
Identified, recruited, & educated content creators who fulfilled community partnership criteria
Partnered with local organizations to expand access to social and community services.
Analyzed procedures and recognized ineffective processes, making suggestions to upper-level management for operational improvements.
Identified networks of creators with shared interests and audiences with goal of fostering growth in new communities
Gather feedback on Twitch products and present it to company partners
Half a decade of account management experience with hundreds of users on the platform, strengthening partner & team relationships.
Business Owner, Manager, Trainer at Milestone Equestrian (Owner, Sole Proprietor)Business Owner, Manager, Trainer at Milestone Equestrian (Owner, Sole Proprietor)