Overview
Work History
Education
Skills
Timeline
Generic

D'Sean Johnson

Southfield,MI

Overview

3
3
years of professional experience

Work History

Mobile Expert

T-Mobile
05.2024 - Current
  • Assisted customers in selecting mobile devices and plans to meet individual needs.
  • Provided technical support for mobile device setup and troubleshooting issues.
  • Maintained knowledge of current promotions and product offerings to enhance customer engagement.
  • Collaborated with team members to ensure seamless store operations and customer satisfaction.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.

Sales Associate

Best Buy Inc
11.2023 - 05.2024
  • Assisted customers in selecting products, ensuring optimal purchasing decisions and satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Stocking Associate

Walmart
02.2022 - 10.2023
  • Assisted in inventory management by accurately tracking stock levels and replenishing items as needed.
  • Collaborated with team members to maintain cleanliness and organization of storage areas.
  • Operated pallet jacks and other equipment safely to transport goods throughout the store.

Education

Henry Ford High School
Detroit, MI

Skills

  • Excellent Customer Service Skills
  • Conflict Resolution Skills
  • Leadership skills
  • Attentive to detail
  • Hardworking
  • Goal-Oriented
  • Time Management & Multitasking skills

Timeline

Mobile Expert

T-Mobile
05.2024 - Current

Sales Associate

Best Buy Inc
11.2023 - 05.2024

Stocking Associate

Walmart
02.2022 - 10.2023

Henry Ford High School
D'Sean Johnson