D'Sean Johnson
Southfield,MI
Overview
3
3
years of professional experience
Work History
Mobile Expert
T-Mobile
05.2024 - Current
- Assisted customers in selecting mobile devices and plans to meet individual needs.
- Provided technical support for mobile device setup and troubleshooting issues.
- Maintained knowledge of current promotions and product offerings to enhance customer engagement.
- Collaborated with team members to ensure seamless store operations and customer satisfaction.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
Sales Associate
Best Buy Inc
11.2023 - 05.2024
- Assisted customers in selecting products, ensuring optimal purchasing decisions and satisfaction.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Stocking Associate
Walmart
02.2022 - 10.2023
- Assisted in inventory management by accurately tracking stock levels and replenishing items as needed.
- Collaborated with team members to maintain cleanliness and organization of storage areas.
- Operated pallet jacks and other equipment safely to transport goods throughout the store.
Education
Henry Ford High School
Detroit, MISkills
- Excellent Customer Service Skills
- Conflict Resolution Skills
- Leadership skills
- Attentive to detail
- Hardworking
- Goal-Oriented
- Time Management & Multitasking skills
Timeline
Mobile Expert
T-Mobile
05.2024 - Current
Sales Associate
Best Buy Inc
11.2023 - 05.2024
Stocking Associate
Walmart
02.2022 - 10.2023
Henry Ford High School