DShara Williams
Mobile,AL
Summary
Energetic professional enthusiastic about working with customers to reduce liabilities, increase deductions, and satisfy diverse financial needs. Excels under pressure and work effectively in both self-directed and team-based capacities.
Overview
9
9
years of professional experience
Work History
Cashier
Wild Wing Station
Daphne , AL
10.2024 - Current
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
Tax Preparer
Fast Time Tax
Mobile , AL
09.2019 - Current
- Identified potential deductions to minimize clients' tax liabilities.
- Ensured that all applicable deadlines were met when submitting documents.
- Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
- Created spreadsheets detailing income sources, deductions, credits, estimated payments.
- Conducted client interviews to gather necessary documentation and information for tax preparation.
Cashier Assistant Manager
SUBWAY®Restaurants
Daphne , AL
11.2020 - 10.2024
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reconciled registers to prepare daily bank deposits.
- Built and maintained working relationships with peers and upper management.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Custodian
Discreet cleaning Solutions
Mobile , AL
04.2016 - 10.2020
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Dusted furniture, machines or equipment.
- Kept business entrances clean, tidy and professional in appearance.
Education
GED -
Daphne High School
9300 E Lawson Rd 05-2011
Skills
- Income documentation
- Verbal/written communication
- High accuracy
- Data gathering
- Customer engagement
- Task prioritization
- Complaint resolution
- Scheduling
Timeline
Cashier
Wild Wing Station
10.2024 - Current
Cashier Assistant Manager
SUBWAY®Restaurants
11.2020 - 10.2024
Tax Preparer
Fast Time Tax
09.2019 - Current
Custodian
Discreet cleaning Solutions
04.2016 - 10.2020
GED -
Daphne High School
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