D'shaunte Moore
Edmond
Summary
Strong time management skills and commitment to maintaining quality standards in fast-paced environments. Dynamic and detail-oriented professional with extensive experience at Dillard's Retail, excelling in cash handling and customer service excellence. Proven ability to train new staff and manage high-volume transactions with accuracy.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Representative
Dillard's Retail
02.2025 - Current
- Assisted in training new cashiers on register operations and customer service protocols.
- Handled large volumes of cash and electronic transactions daily with accuracy and integrity.
- Process customer purchases efficiently using (P.O.S) Point-Of-Sale systems and computer software.
- Provide attentive customer service by assisting shoppers, answering questions, phone calls and emails, ensuring customer needs are met.
- Fulfill, package, and ship online orders while maintaining accuracy and timely delivery.
- Maintain a clean and organized checkout area and adhere to company policies and loss-prevention procedures.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Grill Cook
Oncue Express
09.2023 - 10.2024
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean organized workspace, ensuring compliance with health and safety regulations.
Grill Cook
7-eleven
06.2024 - 08.2024
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe space for guests.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Stored and handled goods correctly to maintain freshness and condition.
Education
High School Diploma -
DEER CREEK HIGH SCHOOL
6101 NW 206th St, Edmond,OK05-2024
Skills
- Time management skills
- Cash handling
- Customer service excellence
Timeline
Cashier/Customer Service Representative
Dillard's Retail
02.2025 - Current
Grill Cook
7-eleven
06.2024 - 08.2024
Grill Cook
Oncue Express
09.2023 - 10.2024
High School Diploma -
DEER CREEK HIGH SCHOOL