Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rowins Norelia

North Lauderdale,FL

Summary

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in service, and team leadership.

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service Representative

Walmart
Margate, FL
11.2022 - Current
  • Working as a Walmart cashier comes with the responsibility of handling transactions accurately, providing good customer service, and maintaining a clean checkout area. The positives include gaining experience in customer interaction, developing multitasking skills, and often enjoying a flexible work schedule.
  • Greeted customers promptly and responded to questions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained work area and kept cash drawer organized.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.

Produce Clerk

Publix
North Lauderdale, FL
10.2021 - 11.2022
  • Being a produce worker has showed me how to become tidy, neat, and quick while proving excellent customer service. Working as a produce clerk offers hands-on experience in handling work essentials, improving my knowledge and showing I’m a hard and teamwork player. As said previously, It also provides opportunities to enhance customer service skills and attention to detail while maintaining the store's display standards.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Answered shopper questions regarding shelf life and appropriate produce storage.
  • Answered store and merchandise questions and led customers to wanted items.

Grocery Bagger

Publix
North Lauderdale, FL
04.2020 - 08.2021
  • As a Publix bagger, you gain valuable customer service experience, improve your communication skills, and develop the ability to work efficiently in a fast-paced environment. Additionally, you learn effective time management, teamwork, and problem-solving skills while contributing to a positive shopping experience for customers.
  • Retrieved carts from returns and parking lot.
  • Collaborated with other grocery baggers to ensure efficient checkout process during busy times.
  • Cleaned up spills, collected trash and swept and mopped floors.
  • Assembled, lined and padded cartons and containers.
  • Greeted customers and provided assistance with bagging groceries.
  • Received customer complaints and concerns courteously and followed up with appropriate action plan when necessary.

Education

High School Diploma -

J. P. Taravella High School
Coral Springs, FL
06-2023

Skills

  • Cash Register Operation
  • ID Verification
  • Returns Processing
  • Drawer Balancing
  • Cash Handling
  • Customer Service
  • Product Recommendations
  • Payment Processing
  • Payment Collection
  • POS Systems
  • Customer Assistance
  • Money Handling
  • Inventory Management
  • Product Knowledge
  • Customer Service Excellence
  • Cleaning and Sanitizing
  • Time Management Skills
  • Retail Merchandising
  • Communication Skills
  • Shift Management

Affiliations

  • Mega Sport Summer Camp Leader (06/2019-07/2019)

- Small Group Leader for fourth and fifth grade basketball player. Guided students in group discussions and assisted with location changes

  • Wholesaling Real Estate (06/2023-Currently)

- Networking Opportunities: Wholesaling involves building a network of investors, real estate agents, and other professionals. This networking can lead to future opportunities and collaborations in the real estate industry.

Remember that success in wholesaling real estate requires a good understanding of the market, negotiation skills, and effective networking. It's essential to stay informed about local real estate trends and regulations to navigate the business successfully.

Languages

Creole
Limited

Timeline

Cashier/Customer Service Representative

Walmart
11.2022 - Current

Produce Clerk

Publix
10.2021 - 11.2022

Grocery Bagger

Publix
04.2020 - 08.2021

High School Diploma -

J. P. Taravella High School

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Rowins Norelia