Dana Sproul
Business Analyst
Crownsville,MD
Summary
Seasoned Business Analyst offering expertise on systems requirements with a background in Agile development as Test Engineer and Scrum Master. Accomplished at leveraging past lessons to inform future decision-making. Strong collaborator with excellent communication and prioritization skills who is experienced in meeting needs, improving processes and meeting requirements in a team environment.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Business Analyst
Skyline Technology Solutions
Glen Burnie, MD
06.2021 - Current
- Executed risk analysis and identified risk mitigation strategies.
- Work with clients to determine requirements and expectations for product.
- Tracked product requirements using business requirements documentation and converted to user stories.
- Assigned tasks to associates and provide updates to management regarding project status.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Familiar with identifying process inefficiencies through gap analysis.
Project Coordinator
Skyline Technology Solutions
Glen Burnie, MD
02.2020 - 06.2021
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Assisted PM's across multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Worked with customers to ensure shared expectations on outcomes of project deliverables
Scrum Master
Skyline Technology Solutions
Glen Burnie, MD
02.2017 - 02.2020
- Led sprint reviews and planning meetings to promote full team engagement.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
Test Engineer
Skyline Technology Solutions
Glen Burnie, MD
02.2014 - 02.2017
- Reviewed, evaluated and identified requirements for testability.
- Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
- Created comprehensive test plans, test scripts and use cases to support testing objectives.
- Developed comprehensive test plans and workforce breakdown structures for complete systems.
Appliance Technician
Skyline Technology Solutions
Glen Burnie, MD
02.2013 - 02.2014
- Supported multiple state DOT traffic camera streaming systems.
- Scheduled preventive maintenance based on failure analysis.
- Assisted engineers in developing, building and testing prototypes and products.
- Mapped process workflows and developed SOP's.
Education
High School Diploma -
Rockbridge Academy
Millersville, MD 09.2006 - 05.2010
No Degree -
Anne Arundel Community College
Arnold, MD 05.2001 -
No Degree -
University of Maryland - College Park
College Park, MD 05.2001 -
Skills
Quality assurance
undefinedCertification
Certified Scrum Master
Timeline
Business Analyst
Skyline Technology Solutions
06.2021 - Current
Project Coordinator
Skyline Technology Solutions
02.2020 - 06.2021
Certified Scrum Master
03-2017
Scrum Master
Skyline Technology Solutions
02.2017 - 02.2020
Test Engineer
Skyline Technology Solutions
02.2014 - 02.2017
Appliance Technician
Skyline Technology Solutions
02.2013 - 02.2014
High School Diploma -
Rockbridge Academy
09.2006 - 05.2010
No Degree -
Anne Arundel Community College
05.2001 -
No Degree -
University of Maryland - College Park
05.2001 -
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